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Call Center Representative

Contemporary Staffing Solutions Carmel ,IN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 Responsibilities of the Customer Care Representative include:


  • Takes inbound calls and places outbound calls efficiently. 

  • Sends reminders to customers for payments.

  • Follows up on collections efforts.

  • Answers general questions regarding the customer loan.

  • Utilizes a headset and call queue to receive calls from the command center.


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Requirements of the Customer Care Representative:
 


  • HS Diploma or GED

  • 2+ years of Call Center and Customer Service (F2F/phone) experience

  • Experience in the Mortgage industry a plus!

  • Additional collections experience preferred

  • Home office with high speed internet (remote role for now, will move to on-site)

  • Excellent written and verbal communication skills

  • Available to work a scheduled shift between the hours of 8 AM to 10 PM
Company Description
CSS is a National Staffing and Recruitment provider specializing in niche recruitment, placing professional talent in Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently strive to meet the needs of our clients and candidates by understanding their expectations to produce the perfect match! We focus on the business growth plan, company culture, and the skill set of the candidate to make a highly effective match.

Contemporary Staffing Solutions

Why Work Here?

Full benefits package, career growth opportunities, 401K plan, paid holidays/vacation/PTO, rewards programs

CSS is a National Staffing and Recruitment provider specializing in niche recruitment, placing professional talent in Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently strive to meet the needs of our clients and candidates by understanding their expectations to produce the perfect match! We focus on the business growth plan, company culture, and the skill set of the candidate to make a highly effective match.

Address

Carmel, IN
USA

Website