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Engineering Services Technician

Contec, LLC Bloomington ,IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 Responsibilities:

1.     Supports internal and external customers in the Cable/Telco area by providing onsite technical support.

2.     Trouble shoots and supports automated test stations and implements immediate repairs, while displaying exceptional professionalism, outstanding communication skills and top-notch customer service.

3.     Installs and maintains computer equipment, performing basic networking tasks and providing end user support.

4.     Resolves customer issues related to set top testing, handling all levels of product trouble shooting, which may require working with a test bench evaluating cabling, hardware and/or computer systems.

5.     Identify, track, document and communicate service-related issues and outcome.

  • Minimum Requirements:
  • Education: 2-year degree preferably in Electronics Technician/ Technologist, Computer Science, or related discipline, certification in a technology field, or equivalent combination of formal training and work experience required.
  • Experience in electronics troubleshooting/repair preferred.Experience with Windows and Linux systems, computer networks, system maintenance, and hardware and software debugging.
  • D.    Familiar with Telco industry including set top box theory, Cable modems, STB headend (DAC/DCNS)
  • E.     Functional knowledge of Microsoft office products, including Word, Excel, PowerPoint, Outlook, Visio etc. as well as Internet and LAN technology.
  • F.   Excellent communication skills. Should have a positive attitude, be self-motivated, hardworking, be a team player and able to work in a team environment.

 

Company Description
Contec is Technologies’ source for Logistics, Service Parts Optimization, Test, Repair, and Refurbishment. Founded in 1978, Contec is a dynamic Reverse Logistics and Fulfillment company with unique strengths in engineering, patented test innovation, and data analytics. Building creative solutions for leading brands in consumer electronics, telecommunications, computing, storage, streaming & connected devices; our commitment to excellence results in achieving industry-leading rates for critical-to-quality metrics such as repeat returns, bounce, and BER, which translates to overall cost savings for our customers.

Contec, LLC

Why Work Here?

Great Benefits, Great People!

Contec is Technologies’ source for Logistics, Service Parts Optimization, Test, Repair, and Refurbishment. Founded in 1978, Contec is a dynamic Reverse Logistics and Fulfillment company with unique strengths in engineering, patented test innovation, and data analytics. Building creative solutions for leading brands in consumer electronics, telecommunications, computing, storage, streaming & connected devices; our commitment to excellence results in achieving industry-leading rates for critical-to-quality metrics such as repeat returns, bounce, and BER, which translates to overall cost savings for our customers.

Address

Bloomington, IL
USA