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Customer Service Representative- Temple TX Only

ConsumerDirect, Inc.
Temple, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Title: Customer Service Representative

Pay Rate: $16/hr to start, $18/hr upon completion of 90 day probationary period

Schedule: Monday- Friday

Location: Remote, but candidates must be located within 20 miles of Temple TX or Irvine, CA 

Summary:

If you’re looking for a dynamically positive work environment that encourages the exchange of creative ideas to achieve a meaningful, common goal, look no further than ConsumerDirect, Inc.

Located in Irvine, CA, we’re the people-first-financial platform and creator of smartcredit.com and scoremaster.com. We’re the first and only company to combine credit, online privacy, money management, and identity protection all in one place, empowering everyday people to take ownership of their financial world.

We are looking for a remote Customer Service Representative to help support our Customer Service team.

Role and Responsibilities

  • Handle and respond to constant inbound phone calls via telephone and occasional email inquiries
  • Upsell products and services based on customer needs
  • Maintain and promote a positive attitude while meeting productivity goals
  • Demonstrate the ability to create, add, edit and troubleshoot within the client systems

Qualifications and Education Requirements

  • 1+ years relevant work experience
  • Amazing customer service and insights
  • Ability to accept inbound calls and apply empathetic customer service support
  • Must have call center experience
  • Ability to communicate effectively in English via telephone and email
  • 18+ to apply

Benefits

  • 5 days of PTO accrued during first year, then increase to 10 days starting in second
  • 5 days paid sick leave
  • 9 annual paid holidays
  • Medical, Dental and Vision plans
  • $1500 contributed towards learning and development
  • 401K

ConsumerDirect, Inc.

Address

Temple, TX
USA

Industry

Business

View all jobs at ConsumerDirect, Inc.