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Customer Service Representative Bilingual

Conn's HomePlus Mcallen, TX
  • Expired: 27 days ago. Applications are no longer accepted.

Conn’s Customer Service Representative’s role is to answer inbound calls to the warehouse and service customers’ needs in a professional manner. Scheduling deliveries and customer pick–ups to and from the warehouse for the customers and retail locations. Providing dispatch for the delivery drivers while they are out on routes.

Responsibilities:

  • Professionally answers incoming customer calls and resolve their issue.
  • Services customers arriving at the warehouse for customer pickups
  • Dispatch for delivery teams as they deliver products and assist with any issue.
  • Contacts customers for pre-delivery to coordinate delivery times

Qualifications:

  • Must be able to handle a large volume of inbound phone calls and perform inventory functions, including stock checks.
  • Must have excellent customer service and organizational skills
  • Computer and clerical experience is preferred
  • Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time
  • Bilingual (English and Spanish) is a plus
  • High school diploma or GED is required

Conn's HomePlus

Why Work Here?

For over 125 years, we have been dedicated to enriching the lives of our employees and providing superior experiences for our customers.

The Conn’s HomePlus Team is in the people business – people serving other people. For over 125 years, we have been wholly dedicated to enriching the lives of our employees and providing superior experiences for our customers. From professional development and career-growth opportunities for our employees, to high-quality products and purchasing options for our customers, Conn’s is excited to serve you! The people business depends on team members who are excited about making a positive impact on those around them. Whether your interest is in retail sales, warehouse and repair operations, call centers, or corporate opportunities, you can find a home and career with the Conn’s HomePlus Team.

Address

6900 International Parkway McAllen, TX 78503
Mcallen, TX
78503 USA

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