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Community Engagement Specialist
Connections Health Solutions Chantilly, VA
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Community Engagement Specialist

Connections Health Solutions
Chantilly, VA
Expired: July 14, 2023 Applications are no longer accepted.
  • Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
  • Full-Time
Overview

We're not just behavioral health people-we're crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we're finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation's largest and most studied crisis response centers in Phoenix and Tucson Arizona. Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

Responsibilities

What You'll Do:

The Community Engagement Specialist is responsible for creating and maintaining relationships with community partners. They will advocate for Connections Health Solutions in the community, generate referrals for incoming individuals and foster relationships to establish referral sources for discharge coordination of care. The Community Engagement Specialist ensures market growth and is responsible for overcoming barriers with community partners

  • Identifies new referral sources and key point of contacts within community partners and develops relationships to increase referral sources across markets.
  • Builds relationships with community partners to grow volume across the company by engaging in outreach, scheduling marketing meetings and presenting to community partners to educate them on services provided by Connections Health Solutions.
  • Consults with leaders to develop and execute marketing and business development plans for the company, including direct-to-consumer and business-to-business marketing for all lines of business.
  • Conducts market research and leverages market knowledge to drive strategy within service areas and identify ways to distinguish service offerings.
  • Supports the planning, implementation and follow-up of new business or cross-marketing opportunities.
  • Manages community and partner relationships by tracking all relationships, gathering data and facilitating customer satisfaction
  • Tracks all activity within CRM, Salesforce
  • Provide excellent service to maintain a positive reputation for the business including resolving any customer complaints promptly and professionally.
  • Be an expert on the market and the players in the value chain: prospects, individuals, competition, vendors, etc.
  • Travel to visit community partners, referral sources and others on regular basis.
  • Support team members by developing sound marketing strategies, immediately addressing barriers to partner relationships, effective use of time
  • Performs all other duties as assigned.


Qualifications

What You'll Bring:
  • Bachelor's Degree in Business, Marketing, Behavioral Health or related field
  • 2-3 years of sales or community engagement experience
  • 5 years of customer service experience
  • Valid driver's license
  • Successfully pass a motor vehicle record check
  • Must have own vehicle that is clean, neat and in good working condition
  • Proficiency in MS Word, Excel PowerPoint, and Adobe or other design tools
  • Knowledge of community resources
  • Excellent interpersonal communication skills


It would be great if you had:
  • Master's degree in Business, Marketing, Behavioral Health or related field
  • 2-3 years of healthcare/behavioral health with direct patient care
  • 5 years of sale experience


What We Offer:
  • Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • Company paid Basic Life, Short and Long-Term Disability
  • Voluntary Life insurance option
  • Health Savings Accounts (with employer contribution)
  • Flexible Spending Accounts
  • Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • Online Subscription to Headspace, a digital mindfulness and meditation platform
  • 401k Plan with company match
  • Generous PTO and 12 recognized company holidays

Address

Connections Health Solutions

Chantilly, VA
USA

Industry

Government

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