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Customer Service - 2nd shift or Sunday-Thursday

Connection Schaumburg, IL
  • Expired: 9 days ago. Applications are no longer accepted.

Connection has a fantastic opportunity through our technical staffing division in Schaumburg, IL. We are looking for a Data Entry professional. This is a 6 month contract with the possibility of extension or going perm. We have an excellent office culture and the position is benefit eligible after 2 months of employment.

Shift Possibilities: M-F, 9am-6pm or 10-7pm.

Sunday-Thursday: 8am-5pm.

Job Duties:

· Process and enter information in to the database

· Receive and decipher between e-mails – orders placed, serial numbers, etc.

· Take phone calls and support customers on their orders.

· Work in our database as well as customer database to cross reference tracking numbers and invoices.

· Perform other clerical tasks as required.

Job Requirements:

· Previous data entry experience

· Experienced with MS Office Suite

· Able to handle a high volume of calls and tickets.

· Superior customer service skills.

· Willingness to learn about new technologies and a knowledge of current IT hardware is a plus.

· 40 WPM+ with high accuracy

· Strong communication skills.

Connection and all of its subsidiary companies are committed to equal opportunity and proud to be affirmative action employers. All qualified applicants will receive consideration for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law.


Why Work Here?

Great Benefits!

As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation. Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, healthcare, and education markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. Additionally, we deliver global procurement solutions through our network of 500 suppliers in 174 countries. Twice recognized by Forbes as one of “America’s Most Trustworthy Companies,” our goal is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Throughout our community, we strive to inspire success and increase the value of IT investments.


Schaumburg, IL