We have highly skilled employees that are dedicated to serving our mission – to help save lives!
We are the pre-eminent provider of 9-1-1 technology solutions for traditional phone companies, wireless carriers, satellite and cable operators, VoIP service providers, and public safety and government agencies. Public safety answering points (PSAPs) across the U.S. and Canada rely on our capability for accurate, state of the art 9-1-1 voice, data and call handling equipment support. We have the innovative network and extensive portfolio of advanced 9-1-1 services to meet public safety needs today and in the future. Combined with a staff of experienced public safety experts, we are the industry leader and unrivaled in our ability to deliver further advancements, and continue to lead the transformation of emergency communications.
You want to help save lives. So do we. We know why your work matters. We understand why you do what you do. We currently have openings for 9-1-1 Call Takers in our 24x7 Emergency Relay Call Center in full view of the Rocky Mountains in beautiful Colorado. The core focus of this position will be responsible for receiving calls in the 24-hour/7-day-per-week Emergency Call Relay Center (ECRC) from citizens for emergency and non-emergency issues.
- High school diploma required. Associate's degree in communications, business, or similar field preferred.
- Equivalent work experience in a similar position may be substituted for educational requirements.
- One-year experience in emergency services dispatching in a 9-1-1 center or similar emergency call center environment required.
- 24/7 on call experience preferred.
•Basic knowledge of MS Outlook, Excel, Word, and PowerPoint required.
•May be required to work varying shifts.
•Bilingual in English and Spanish prefered yet not required.
Perks are important, and great benefits are vital. By offering a comprehensive benefits package, we are committed to helping our employees and their families address their healthcare needs, maintain a healthy work/life balance, and build a financially secure future.
Comprehensive Coverage: Provides access to comprehensive medical, dental, vision, life, and disability coverage, as well as voluntary benefits and unlimited, confidential access to a personal health advocate.
Tuition Reimbursement: Employees can receive 100% reimbursement for eligible expenses upon the successful completion of career-related college courses with a grade of B or better.
Employee Discounts: From travel and leisure opportunities to discounts on everyday expenses, our team members have access to exclusive deals simply for being an employee.
401(k) with Matching: Offers a generous 401(k) plan to help you prepare for your future. You can contribute up to 75% of your compensation to the IRS maximum. After one year of service, we will match your contributions at a rate of 50% up to 6% of pay.
Caring About People (CAP) Program: This program provides financial assistance to employees in crisis situations, from providing shelter after a disaster to helping with the costs associated with an unexpected illness. CAP also sponsors volunteer work in the local community.
Spending Accounts: This allows you to contribute money from your paycheck (on a before-tax basis) to an account you use to pay qualified healthcare and dependent care expenses. We offer two accounts: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
Location: Longmont, Colorado