Immediate Interviews Available for Customer Service/Call Center Assistants
** BRAND NEW Hourly pay + full benefits package! **
- Voluntary overtime opportunities are available after training
- There are additional incentives on top of base pay based on performance. Additional incentives could be $1-$2 more per hour
- There is a quick career and progression path and with additional training + more pay!
As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include but are not limited to the following:
Ability to navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.
Provide troubleshooting assistance to customers
Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
Maintain a high level of world class customer service/professionalism to a wide range of customers.
Recommend products that best suit the customer.
Ability to type 25 WPM
Maintain a positive environment, working with co-workers and customers within a diverse culture.
Excellent telephone manner and listening skills, ability to relate to customers in a professional and courteous manner, work in a team environment, work under pressure, sit for long periods of time, excellent attention to detail and multi-tasking, Self-motivation to work under his/her own initiative.
Must pass state, federal and criminal background check
Must have High School diploma or general education degree (GED).
Must be at least 18 years of age or older
Work Schedule/Training Classes HOURS MAY VARY
Training Hours 8am - 4:30pm Monday-Friday
Training schedules are NOT flexible. You must attend every day for 6 weeks. Once training is complete new shift options will be opened to the class and you will be placed based on schedule availability.
Neat, clean, business casual attire
***Call us to discuss the opportunity - 346-250-4540***