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Call Center Agent - Madison, MS - NEW PAY - Evening Shift

Confidential Madison, MS
  • Expired: over a month ago. Applications are no longer accepted.

Immediate Interviews Available for Customer Service/Call Center Assistants!

** BRAND NEW Hourly pay + full benefits package! **

  • Voluntary overtime opportunities are available after training
  • There are additional incentives on top of base pay based on performance. Additional incentives could be $1-$2 more per hour
  • There is a quick career and progression path and with additional training + more pay!

Job Description

As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include but are not limited to the following:

Ability to navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.

Provide troubleshooting assistance to customers

Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

Maintain a high level of world class customer service/professionalism to a wide range of customers.

Recommend products that best suit the customer.


Ability to type 25 WPM

Maintain a positive environment, working with co-workers and customers within a diverse culture.

Excellent telephone manner and listening skills, ability to relate to customers in a professional and courteous manner, work in a team environment, work under pressure, sit for long periods of time, excellent attention to detail and multi-tasking, Self-motivation to work under his/her own initiative.

Must pass state, federal and criminal background check

Must have High School diploma or general education degree (GED).

Must be at least 18 years of age or older

Work Schedule/Training Classes HOURS MAY VARY

Training Hours 8am - 4:30pm Monday-Friday

Training schedules are NOT flexible. You must attend every day for 6 weeks. Once training is complete new shift options will be opened to the class and you will be placed based on schedule availability.

Shift Hours will be 3:30p-11p

Dress Code

Neat, clean, business casual attire

*We offer 6 weeks of paid training as well as great benefits such as: medical, health savings account, vision, dental, life and AD&D, disability, supplemental benefits, benefit eligibility, and 401(k) savings plan. We also have a performance based incentive plan!

***Call us to discuss the opportunity - 601-790-1214


Why Work Here?

Great environment for honing your skills, paid training, great income potential.


394 Galleria Parkway Madison, Mississippi 39110
Madison, MS