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Customer Service

Concordia International Forwarding Corporation Miami, FL

  • Expired: February 17, 2021. Applications are no longer accepted.

We are looking for a dedicated, full-time hard working inside sales/customer service representative who will thrive in a fast paced environment. This individual should ideally have previous customer service experience, be self-motivated, possess excellent negotiation and interpersonal skills and strengthen existing customer relationships. Responsibilities • Answering all incoming calls. • Receiving and processing all fax and email messages. • Generating quotes. • Troubleshooting and resolving all customer issues. • Work directly with sales managers and representatives to implement the customer service portion of operations. • Provide a high level of customer service by developing and maintaining a strong relationship with customers’ front line personnel. • Advise customers on payment terms. • Arrange for pick up freight from the shippers location. • Shipment track & tracing . Key Skills & Qualifications • High school diploma • Knowledge of transportation, logistics, or freight forwarding. • Must have time management skills and the ability to multi-task. • Strong communication in telephone, email, and interpersonal skills. • Must be able to comply with all US Customs regulations as well TSA regulations as Concordia is a CCSF. • Strong customer service, organizational skills and attention to detail is a must. • Proficient computer skills and standard PC application skills required. • Must be able to read, write and speak English fluently In this role you can expect: • Competitive Salary & Bonus Program • Medical Benefits • Paid Time Off (Holidays & Vacation)

Concordia International Forwarding Corporation

Address

Miami, FL
33299 USA

Industry

Business

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