Clinical Supervisor

Job Overview:

The Clinical Supervisor at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services. This includes staffing all programs, as well as the training and development of all clinical staff. The Clinical Supervisor in partnership with the Center Director is responsible for managing Key Performance Indicators. This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Clinical Supervisor has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

Essential Duties and Responsibilities:

• In partnership with the Center director, is responsible for all staffing processes, including interviewing, training, staffing for all sessions/groups, performance management/annual evaluations as well as review of and approval of timecards.
• In partnership with the Center Director, addresses performance issues including disciplinary action (verbal and written) as needed.
• In partnership with the Center Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, transitions through the Kolmac continuum of care, and Average Length of Stay.
• In partnership with the Center Director is responsible for ensuring staff Key Performance Indicators including counselor productivity and direct care hours are being met.
• Sets a standard of clinical and professional excellence providing clear expectations and accountability for all clinical staff.
• Along with the Center Director is responsible for overall patient satisfaction. Responds to patient concerns and resolves any issues as they develop.
• Perform regular employee reviews and provide feedback on their performance to help motivate their dedication to professional goals.
• Safeguards model fidelity ensuring that an evidence-based, harm reduction approach to patient care is promoted and practiced.
• Is skilled in Motivational Interviewing, and Cognitive Behavioral Therapy and assists in training clinical staff in these approaches.
• Provides supervision with a focus on performance management as well as clinical certification or licensure.
  • To include the following:
    • Will complete weekly clinical supervision document within 24 hours of supervision and submit to the CCO.
    • Ensures completion of clinical documentation including Treatment plans, BAMs, group, individual and case management notes, discharges, etc.
    • Facilitates weekly staff meetings and group supervision and treatment plan reviews and updates.
    • Regularly observes groups and reviews charts to ensure all treatment being provided is consistent with the organization's standards.
    • Runs daily and weekly auditing reports to ensure excellent patient care and adherence to documentation standards.
    • Ensures completion of the incomplete visit report and appointment history report.
    • Ensures completion of the Discharge Cleanup Report.
• May carry an IOP, group therapy or individual therapy caseload.
• Will be responsible for group coverage as needed.
• Partners with the compliance team to maintain compliance with CARF standards and state regulations.
• Adheres to company operating policies and procedures.
• Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring Kolmac/CCG is implementing evidenced-based practices.
• Embodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team members.
• Promotes the organizations image in a positive and professional manner.
• Other duties as assigned.

Qualifications - Education and Experience:

• Must Haves:
  • Master's degree in a Behavioral Health related field (Example- Psychology, Social Work, Counseling, etc).
  • Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders.
  • Board approved supervision status required
  • Minimum of 3 years' experience in a supervisory/management position within the human services field.
  • Familiar with state regulations, CARF standards, and DEA regulations - when necessary.
  • Must have a minimum of 5 years working within the field of substance use disorder treatment.
  • Must be willing to work at least three (3) evenings per week, until 8pm.
  • Exhibits excellent written and oral communication skills.
  • Excellent documentation and computer skills required, including the use of electronic medical records.
  • Is engaging with staff and patients while promoting accountability that supports the organizations clinical outcomes metrics.
  • Knowledge of local community drug trends, the effects of the body and cognitive functioning of drugs of abuse, signs and symptoms of narcotic overdose, psychosocial implications of addictive disease, the process of addiction and treatment, social science, economic, legal, and medical systems, HIV transmission, behavioral and emotional implications of addiction.
  • Compliance with the ethical and professional standards and practices of counselors and therapists.
  • Initiative to lead and be proactive in critical situations. Advanced problem solving and decision-making skills.

Qualifications - Licenses and Other Required Credentials:

• LCADC, LCPC, LCSW-C in Maryland
• Requires at least a CAC-Must be SUD board approved supervisor

Direct Reports:

• All clinical staff within the clinic or region.

Expected Travel 30% within the state or District to promote the awareness of Kolmac/CCG and provide trainings to the community.

Requirement:

Americans with Disabilities Act Requirements (US ONLY)

CHECKLIST FOR PHYSICAL ACTIVITIES & REQUIREMENTS, VISUAL ACUITY, AND WORKING CONDITIONS OF THE JOB

1.

The physical activity of this job. (Please check all blocks that apply)

A.

Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

B.

Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

C.

Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

D.

Kneeling. Bending legs at knee to come to a rest on knee or knees.

E.

Crouching. Bending the body downward and forward by bending leg and spine.

F.

Crawling. Moving about on hands and knees or hands and feet.

G.

Reaching. Extending hand(s) and arm(s) in any direction.

H.

Standing. Particularly for sustained periods of time.

I.

Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

J.

Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

K.

Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.

L.

Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

X

M.

Typing, fingering, picking, pinching. Primarily with fingers rather than with the whole hand as in handling.

N.

Grasping. Applying pressure to an object with the fingers and palm.

O.

Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

X

P.

Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

X

Q.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

R.

Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

2.

The physical requirements of this job. (Please check all blocks that apply)

X

A.

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

B.

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

C.

Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

D.

Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

E.

Very heavy work. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

3.

The visual acuity requirements including color, depth perception, and field vision. (Please check all blocks that apply)

A.

Detailed visual acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

B.

Mechanical visual acuity: The worker is required to have visual acuity to perform an activity such as: operates lab machines, where the seeing job is at or within arm's reach; performs mechanical or skilled tasks of a non-repetitive nature, such as lab technicians, equipment service staff, etc.

X

D.

Comprehensive visual acuity: The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., lab services, assay preparation, etc.) or to make general observations of facilities or structures (i.e. conditions of lab work spaces)

E.

Color Differentiation: The worker is required to have visual acuity to determine color accuracy of the work assigned (i.e., distinguishing colors of various samples and pathogens of slides, through microscopes etc.)

4.

The conditions the worker will be subject to in this job. (Please check all blocks that apply)

A.

Lab Environment: The worker is subject to internal potentially hazardous environmental conditions such as those in a lab environment, which may require working with skin irritants, lung irritants, electrical equipment, sharp instruments, toxic materials, bio-hazards such as pathogens and hazardous waste. (Safety procedures will be followed to limit exposure.)

B.

Outside work: The worker is subject to outside environmental conditions. No effective protection from the weather.

D.

Cold exposure: The worker is subject to extreme cold. Temperatures typically below 32 for periods of more than one hour (such as in warehouse freezers). Consideration should be given to the effect of other environmental conditions such as humidity.

E.

Heat Exposure: The worker is subject to extreme heat. Temperatures above 100 for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as humidity.

F.

Noise Exposure: The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

G.

Exposure to vibration: The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body.

H.

Hazards exposure: The worker is subject to physical hazards such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

I.

Respiratory/skin exposure: The worker is subject to atmospheric conditions that may affect the respiratory system or the skin: fumes, odors, dust, mists, gases, or poor ventilation.

J.

Exposure to close quarters