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Customer Service Representative

Concentrix Tempe, AZ

  • Posted: over a month ago
  • $14 Hourly
  • Full-Time
  • Benefits: vision, 401k, dental, life insurance, medical
Job Description

Company Overview: In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Customer Service Advisor II: Serve as the primary contact for a mobile Customer Support team, answering questions and handling customer escalations. Provide expert support related to services, including troubleshooting mobile devices and handling complex customer billing inquiries and payments. Will work under minimal supervision.

This is an on-site position, with a possibility to work-from-home temporarily: 1601 W Fountainhead Parkway, Tempe, AZ 85282

Begin your career today!

Help Customers. Solve Problems. Work on a Team.

Come join our team!

Full Time, Regular status opportunities available.

Looking for customer focused, computer savvy and dedicated employees.

Requirements:

  • Must be a minimum of 18 years old
  • Must have a high school diploma or GED
  • Must be able to type 25 words per minute
  • 6 months Customer Service experience is preferred

Background Check Is Required

Apply here: https://careers.concentrix.com/career-details.php?id=R1181891

Job Type: Full-time

Pay: $14.00 per hour

COVID-19 considerations:
Safety is our top priority. We practice social distancing, require face coverings, temperature scanning, daily sanitation of the property, and have hand sanitizer and disinfectant wipes readily available.

COVID-19 precautions

  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

COVID-19 precautions

  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

Safety is our top priority. We practice social distancing, require face coverings, temperature scanning, daily sanitation of the property, and have hand sanitizer and disinfectant wipes readily available.

Company Description
At Concentrix, our mission is to set the standard in our industry through unparalleled care for our clients, customers & staff. For our clients, this means our 240,000 (and growing!) team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers. For our staff, this means a commitment to each other to accomplish great things, build careers, and have fun along the way

Concentrix

Why Work Here?
Fast paced and fun work environment, competitive pay and benefits, room for growth in the company!

At Concentrix, our mission is to set the standard in our industry through unparalleled care for our clients, customers & staff. For our clients, this means our 240,000 (and growing!) team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers. For our staff, this means a commitment to each other to accomplish great things, build careers, and have fun along the way

Concentrix's Logo

Address

1601 W Fountainhead Pkwy

Tempe, AZ
USA

Industry

Business

View all jobs at Concentrix

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