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Technical Support Specialist

Computer Task Group Bentonville ,AR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our Fortune 20 client located in Bentonville, Arkansas, has openings for L1 Technical Hardware Roll Out team members.

  • Location: Bentonville, AR
  • Duration: 9 months
  • Shift: Day and night shifts available, must be flexible

Duties:

Level 1 Technical team members are responsible for working with installers to ensure servers, shelves/rails, cabling are properly installed and online. Identify hardware to be removed and assist on-site technician with the proper labeling of decommissioned hardware. All team members will take direction from the 2nd/3rd shift Project Leader.

Required Skills:

  • Identify all the Major components of a Computer (PC or Server)
  • Understand the basics of networking such as switch/port configuration, routers, cabling of servers
  • Know how to open a command line on a Windows/Linux System, and run commands in that session
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group is required.
  • Validate information via a database
  • Documentation skills (can clearly document and log work that has been done)
  • Strong customer service skills with the ability to balance technical support
  • Understand the basic interrelationships of the products including the network
  • Knowledge of multi-vendor environments

Preferred skills:

  • Working knowledge of Service Now
  • Prior project help desk experience
  • Prior experience in upgrading and installation services of hardware and software
  • Understanding and working knowledge of Excel
  • Network switch port remote configuration

To Apply:

To be considered please immediately apply to this requisition using the link provided. For more information, contact the recruiter, Gina Lyles at Text 512-934-7395 or Call 254-547-4817 CST. Kindly forward to any other interested parties - thank you!

Company Description
CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

Computer Task Group

Why Work Here?

CTG is recognized as an industry leader in the delivery of innovative IT solutions and is a Great Place to Work-certified employer.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses. CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India. CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

Address

2702 Technology Circle
Bentonville, AR
USA

Website