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Adjunct CSS Instructor

Computer Systems Institute Allston ,MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Schedule: Sa/Su 9:00a-2:15p

General Summary & Essential Job Duties / Responsibilities

The Customer Service Specialist program instructor will teach the following courses: “Customer Relationship Management”, “Professional Communication/Call Center”, “Case Studies in Customer Service”, and “Customer Service as a Career.” The instructor will be responsible for planning and delivering approved curriculum.

  • Teach up to 27.5 hours week.
  • Prepare lesson plans.
  • Deliver lectures and facilitate project-based learning (PBL) on various hospitality industry topics.
  • Assist students in the learning process.
  • Evaluate and monitor student progress.
  • Keep necessary records to report satisfactory academic progress (SAP) to the campus dean.
  • Attend quarterly instructor in-service meetings.
  • Stay abreast with the novelties in teaching by attending professional development activities outside of CSI.
  • Organize and lead field trips for students at least once per quarter.
  • Actively contribute to program improvement.
  • Provide academic advising and support to students.

 

Education & Experience

The position requires a Bachelor’s degree or higher. The major or field of study should be in Customer Service or a related field. If the degree is not in a related field, candidates must have at least two years of related work experience or evidence of specialized training or competency related to field and industry.

 

Company Description
Our school is focused on helping students get the skills and support they need to reach their goals. Whether you are looking to improve your professional skills or to pursue further academic study, CSI can help!

Computer Systems Institute

Why Work Here?

COME WORK WITH US - EXPLORE GREAT OPPORTUNITY

Our school is focused on helping students get the skills and support they need to reach their goals. Whether you are looking to improve your professional skills or to pursue further academic study, CSI can help!

Address

Allston, MA
USA

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