Skip to Main Content
← Back to Jobs

Part-Time Call Center Pharmacy Technician

Computer-Rx (Transaction Data Systems) Saint Louis ,MO
  • Posted: over a month ago
  • $18 to $19 Hourly
  • Part-Time
  • Benefits: 401k
Job Description

Schedule: 8 Hour Shifts, Monday, Tuesday and Wednesday = 24 Hours per week.

Mission: To provide the most efficient and quality support to our pharmacies so they can focus on their patients.

Why: Client Support focuses on providing excellent service to help customers use products and services properly, efficiently and effectively. Client needs should always be at the forefront while maintaining a timely and empathetic approach.

Summary:

As a Client Support Representative your focus will be on the customer and providing excellent Tier 1 support over the phone.

Responsibilities include, but are not limited to:

  • Answer a high volume of calls from our clients
  • Ask appropriate questions and actively listen while documenting the details in our ticketing platform in a way that will be transferable to Tier 2 Support
  • Provide clear expectations to customers on when they can expect issue resolution

Required experience:

  • 0-1 year of customer service experience preferably in a call center environment but any customer facing experience is useful
  • High School Diploma required, College Degree preferred

Required Competencies:

  • Ability to relate well to customers and express empathy
  • Excellent written and verbal communication skills
  • Ability to multi-task in a fast-paced environment while maintaining accuracy

Preferred Requisrements:

  • CPhT Certification

 

Company Description
TDS provides innovative pharmacy management solutions and clinical applications that adapt to the workflow needs of the largest network of independent and community pharmacists. For over 40 years, TDS has supported the needs of single, multi-site, assisted living and hospital pharmacies through its portfolio of software and services including Rx30, Computer-Rx, Enhanced Medication Services, and PharmAssess.

Computer-Rx (Transaction Data Systems)

Why Work Here?

Pharmacy, people, and passion. For us, it's about doing what we love in a place we can thrive.

TDS provides innovative pharmacy management solutions and clinical applications that adapt to the workflow needs of the largest network of independent and community pharmacists. For over 40 years, TDS has supported the needs of single, multi-site, assisted living and hospital pharmacies through its portfolio of software and services including Rx30, Computer-Rx, Enhanced Medication Services, and PharmAssess.

Address

13600 Shoreline Drive Earth City
Saint Louis, MO
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.