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IS Enterprise Technical Services Specialist (Job id: 109433)

Computer Consultants International, Inc.
Madison, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Top 3 Skills & Years of Experience: 

  • Knowledge of VoIP protocols, specifically SIP – 5 years
  • Install, test, implement and troubleshoot enterprise Communication Technology system application tools and web server applications. – 5 years
  • Knowledge of system management concepts and software - 5 years

Nice to Have Skills:

  • Knowledge of telephony, network and communication hardware systems (Cisco, Intrado, NICE inContact) – 5 years

This position is responsible for the planning, implementation, administration, and support of technical resources for the enterprise Communication Technology solutions. Examples of current Communication Technology solutions include Voice over Internet Protocol (VoIP), Automated Call Distribution (ACD), Telepresence and Unified Communication (UC) for both on premise and cloud hosted services.

This position provides customer service and consulting support across a broad array of services and participates in projects through implementation and completion. To be successful in this role, the incumbent must stay informed about current and emerging technologies to implement innovative solutions with an enterprise perspective.

A strong understanding of customer service and excellent communication skills are critical. This position is part of an agile team in a fast-paced environment and will frequently work with technical and non-technical staff as well as DET management on design strategy and business priorities. This position is accountable for the quality of service provided to state agencies and other partners.

Company Description
Computer Consultants International, Inc. (CCI) is an IT Consulting Firm focused on building long-term relationships and taking projects from end to end. People are the key component of our success and we recruit the highest quality individuals not just based on technical qualifications but also as human beings. In both the Government and Commercial markets, high standards of ethics and accountability are critical. Our people are chosen for their ability to build long-term relationships, strengthen CCI’s reputation, and also for their expertise in their field and the quality of service they can provide.

Originally incorporated in 1994 in the state of Montana, CCI maintains offices in five states including Washington, Hawaii, and Iowa. CCI is a C-Corporation and has never operated under another name. We have no parent company, no stockholders, and no outside investors to answer to, making you our top priority. For the past decade, CCI has been working with Government and Corporate entities in the US and Internationally. CCI is a privately held corporation and is certified 100% Minority-owned and 100% Woman-owned in the states of Virginia, Oregon, and Washington, and DBE Certified for Federal projects.

Computer Consultants International, Inc.


Madison, WI



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