The Feasibility Study will:
• Review and document current business processes at the WSGC by analyzing the current Gambling Information Management System (GIMS), the Case Information Management System (CIMS), Agency Information Management System (AIMS), external facing “My Accounts” portal; agency work processes by interviewing key agency staff. • Identify gaps and limitations of the existing systems. • Document the desired future state of our desired core business systems suitable for the needs of the WSGC. • Perform a market analysis of software vendors that offer COTS solution the desired future state • Describe the process needed for the WSGC to replace its core systems either by a COTS or custom solution. • Provide clear and concise cost and benefit rationale to assist in the investment evaluation process.