Phone Support \ Computer Technician .
- $18 to $22 Hourly
- Full-Time
We are a well-established, reputable IT provider specific to the dental industry with locations and customers across the country. We are seeking to add to our existing team of outstanding phone technicians at our Fort Collins location.
RESPONSIBILITIES
Provide remote support for computers in the dental industry.
Ensure periodic backups and remote monitoring of client assets.
Respond to client tickets in a prompt and timely manner.
Follow up with doctors office to ensure customer satisfaction.
QUALIFICATIONS
Proficiency with Windows-based servers, systems, and software, including Server 2008 R2, 2012, 2016, 2019 and Windows 7 and 10.
Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN.
Proficiency with all areas of networking TCP\IP.
Understanding of virtual machines.
Excellent customer service, reporting, follow through, and time management skills.
Full time Monday – Friday 8am to 5pm This position works out of our Fort Collins location.
Holiday, sick days, and vacation included.
Address
Computek
Fort Collins, COIndustry
Technology
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