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MEMBER SERVICE COORDINATOR (PERMANENT)

Complete Staffing Solutions Marlborough, MA
  • Expired: over a month ago. Applications are no longer accepted.

Full time permanent role.

Must be available for an 8 hour shift between the hours of 8AM-7PM. and also work every other Saturday

MEMBER SERVICE REPRESENTATIVE

Resolve Problems

Day to day, Bank Customer Service Representatives are working on resolving issues for banking customers. If a customer’s credit card was stolen, then Bank Customer Service Representatives will be the one to cancel the card and provide the customer with a new card. If a customer has a strange fee, Bank Customer Service Representatives will work to explain the fee to the customer or find a satisfactory resolution. Bank Customer Service Representatives are constantly working to find solutions to customer problems.

Provide Operational Support

Bank Customer Service Representatives will work on making sure that consumers are having an outstanding banking experience. If a customer is looking to use mobile banking, or to try out a new service, Bank Customer Service Representatives are there to provide them with information and step by step instructions for using the service.

Bank Customer Service Representatives work to inform and suggest new banking products and services to customers as well. Ultimately Customer Service Representatives want to assist customers and provide them with a better banking experience. So when they can, they try to give insight on new bank products that might be of interest to the consumer.

Complete Staffing Solutions

Mid-sized Boston based law firm

Address

Marlborough, MA
USA