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Customer Service Representative - Healthcare

Complete Staffing Solutions Exeter, NH
  • Expired: 22 days ago. Applications are no longer accepted.

We are hiring a Customer Service Representative for our Healthcare Client in Exeter, NH. Our ideal candidate would have prior medical office administration experience; insurance authorization, and customer service experience!

  • Temp to Perm
  • $17/hour
  • Monday - Friday, 8:00 - 5:00

Duties and Responsibilities

  • Preparing and submitting claims to various insurance companies electronically
  • Perform various collection actions including correcting and resubmitting claims to third party payers
  • Invoicing of out-of-pocket fees due for practice clients
  • Tracking and documenting claims paid
  • Trouble shooting issues that arise with insurance companies specific to benefits and denials.
  • Registration of new patients, including insurance verification and authorization tracking.
  • Organizing and prioritizing assigned work, and scheduling time to accommodate work demands, turnaround time, and deadlines
  • Enter the correct codes into patients’ Electronic Health Records
  • Review claims to make sure coding is accurate
  • Work with other staff members to ensure accuracy
  • Enter insurance claims into specialized billing programs
  • Interact with patients when insurance matters need to be clarified
  • Follow up with insurers about any late payments
  • Track payments to make sure reimbursements are received on time

Education and Experience

  • Strong experience in customer service; preferably in a health-care setting
  • Proficient in the use of medical billing software, excel, and Google Drive
  • High School Diploma or Equivalent
  • Able to work in a fast paced, team environment

Complete Staffing Solutions


Exeter, NH