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Medical Secretary [$18-19/hr]

Complete Staffing Solutions, Inc. Wakefield, MA
  • Expired: 28 days ago. Applications are no longer accepted.


  • Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination
  • Assists with scheduling template creation and changes
  • Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting
  • Greets and checks-in patients; verifies patient demographic and insurance information
  • Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification
  • Collects copayments
  • Prepares medical records and documentation for patient visits, including loading of information into the EMR system
  • Takes an active role in monitoring patient flow and communicating delays to patients and providers
  • Assists with billing charge entry and reconciliation
  • Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution
  • Provides general clerical support to department physicians; demonstrates a knowledge of Microsoft Office suite
  • Participates in performance improvement projects
  • Performs other similar and related duties as required or directed


  • Prior experience working in a clinic or hospital environment preferred.
  • Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required.
  • Good communications skills, both oral and written.
  • Excellent interpersonal and organizational skills.
  • Some knowledge of third party billing preferred.
  • Ability to maintain confidential medical information.


  • High School diploma, with specialized training in business office skills preferred.


  • 1-2 years medical office experience.

Complete Staffing Solutions, Inc.

Why Work Here?

Fantastic team and culture!


Wakefield, MA