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Customer Service Specialist

Complete Staffing Solutions, Inc. Salem, NH
  • Expired: 28 days ago. Applications are no longer accepted.

Seeking a Customer Service Specialist to work right in Salem, NH! You will be responsible for helping customers by providing timely product information and resolving complex issues.

Pay: $17-20/hr

Schedule: M-F 8AM-5PM

This is a temporary to permanent opportunity

Responsibilities:

  • Handle multiple customer inquiries simultaneously (mostly via email)
  • Provide information about the products and services
  • Troubleshoot and resolve account issues and concerns regarding orders, returns, shipment etc.
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • SAP preferred
  • CRM system familiarity required
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Complete Staffing Solutions, Inc.

Why Work Here?

Fantastic team and culture!

Address

Salem, NH
USA