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Call Center Representative

Compass Medical, P.C.
East Bridgewater, MA
  • Expired: April 19, 2023. Applications are no longer accepted.
Compass Medical is a physician owned & directed healthcare company. Compass Medical is a fully integrated healthcare provider that offers high quality healthcare solutions from several locations south of Boston, Massachusetts. We offer Primary Care, Walk-In Urgent Care, limited Specialty Care - including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more.

Schedule: Full Time, Mon - Friday
Location: East Bridgewater Family Medicine

Our growing family practice office is looking for an administrative receptionist front desk / call center rep. to work in our busy Family Medicine office.

Principal Duties and Responsibilities:
  • Reception- check in/check out process
  • Call Center - answering a high volume of incoming calls
  • Collecting copay and reconciling closing deposit
  • Answering a heavy volume of incoming calls when assigned to call center
  • Registering patients
  • Documenting and routing telephone messages to appropriate parties
  • Using appropriate Medical Terminology for chart documentation
  • Verifying insurance eligibilities
  • Making appointment confirmation calls
  • Other duties as needed
  • Providing coverage for vacation/sick
  • Obtaining medical records from other facilities
  • Fax in-box

High School diploma
Knowledge of HIPAA
Medical experience strongly preferred
  • Knowledge of HIPAA
  • eCW a plus

Preferred candidate will have excellent customer service skills, background working in a Primary Care office with experience of answering the phones and experience with an EMR system.
Must be motivated to work in a team environment to support the goals of the practice.
Must be extremely reliable.

Please apply on-line.
Please no telephone calls.
Please no faxing, mailing or hand-delivering resumes.

Compass Medical
Business Office
362 North Bedford Street
Route 18
East Bridgewater, MA 02333

Job Posted by ApplicantPro

Compass Medical, P.C.


East Bridgewater, MA
02333 USA