The Manager will provide clear articulation of the operational and financial performance measures; he or she is responsible for the management of the location's performance to meet and/or exceed assigned performance, quality and safety metrics. The Manager will provide direction to and hold immediate staff accountable for results using a participative management style. This person will act as a business partner with customers, company employees and senior management to foster communication and teamwork.
This is a hands on position and mechanical ability/experience is a plus.
+ Responsible for implementing cost control measures related to location operations budget and location P&L statement to meet short and long term financial goals.
+ Ensures that the location complies with and properly executes all key company processes, standard operating procedures and repair practices.
+ Responsible for recruiting, hiring and placement of required staff. Works with the Operational team for planning, forecasting and hiring of the seasonal workforce.
+ Assign work to employees, continuously improve quality, lead productivity tracking and optimization, shift and facilitate team meetings to foster an inclusive benefits culture.
+ Conduct customer visits and annual reviews.
+ Accountable for all Quality Metrics within the Service Center.
+ 3-6 years of prior, successful management and materials procurement experience; preferred
+ Excellent oral and written communication skills.
+ Bachelor's Degree, Business Administration or Operations preferred.
+ Ability to work in a fast-paced environment.
+ Demonstrated leadership and vision in managing staff, major projects and initiatives.