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Service Center Manager

Company Confidential Detroit ,MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Overview:

The Manager will provide clear articulation of the operational and financial performance measures; he or she is responsible for the management of the location's performance to meet and/or exceed assigned performance, quality and safety metrics. The Manager will provide direction to and hold immediate staff accountable for results using a participative management style. This person will act as a business partner with customers, company employees and senior management to foster communication and teamwork.

This is a hands on position and mechanical ability/experience is a plus.

Responsibilities:

+ Responsible for implementing cost control measures related to location operations budget and location P&L statement to meet short and long term financial goals.

+ Ensures that the location complies with and properly executes all key company processes, standard operating procedures and repair practices.

+ Responsible for recruiting, hiring and placement of required staff. Works with the Operational team for planning, forecasting and hiring of the seasonal workforce.

+ Assign work to employees, continuously improve quality, lead productivity tracking and optimization, shift and facilitate team meetings to foster an inclusive benefits culture.

+ Conduct customer visits and annual reviews.

+ Accountable for all Quality Metrics within the Service Center.

Qualifications:

+ 3-6 years of prior, successful management and materials procurement experience; preferred

+ Excellent oral and written communication skills.

+ Bachelor's Degree, Business Administration or Operations preferred.

+ Ability to work in a fast-paced environment.

+ Demonstrated leadership and vision in managing staff, major projects and initiatives.

Company Confidential

Address

Detroit, MI
USA