Call Center Manager
Company Confidential Worcester, MA
- Expired: over a month ago. Applications are no longer accepted.
Job Description
Immediate opening for a Call Center Supervisor in a temporary to permanent role.
M-F 8:00-5:00 (weekend support at times)
Qualifications:
3-5 years of Call Center Supervision and/or Management required
5-10 years of call center experience
Professional verbal and written skills
Microsoft Office and strong computer skills
Multi-tasker and comfortable working in a fast paced environment
Duties:
Day to day supervision of 5-10 call center representatives
Training new hires
Logistics and dispatch
Maintaining employee work schedules
Customer service support
Maintaining records
Manage escalated customer service issues
Company Confidential
Address
Worcester,
MA
01605 USA
01605 USA
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