We are dedicated to inspiring bigger, better and brighter futures for our clients and our teams. Company 9 is leading the nation in outsourced marketing, sales and consulting services for many large and small businesses in the country.
We are looking for an Entry Level Customer Service individual to join our striving team! The ideal individual may be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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