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Veterinary Customer Care Representative

Companion Animal Clinic Escondido ,CA
  • Posted: 23 days ago
  • $13 to $15 Hourly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

Customer Care Representative wanted for a solo practice in Escondido. We are looking for a person who is very friendly, outgoing, and understanding of the trust that clients place in choosing a veterinarian. This applicant MUST be very adaptable, learn quickly, and be able to multi-task with efficiency, accuracy, and enthusiasm.

Customer Care Representative Job Duties and Responsibilities

  • Answer phone inquiries, direct calls, scheduling and making appointments and provide basic company information
  • Telephone Triage
  • Managing medical records
  • Calming stressed clients
  • Perform clerical duties, take memos, maintain files, and organize documents, etc.
  • Monitor front desk and comply with all security procedures for visitors
  • Answer emails, and correspond as needed
  • Purchase, track, and invoice office supplies for each department
  • Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms

Customer Care Representative​ Job Requirements and Qualifications

  • High school diploma or equivalent
  • Prior experience handling receptionist responsibilities; experience in customer service or related field
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Highly organized multitasker who works well in a fast-paced environment
  • Excellent time management and written and verbal communication skills
  • Willingness to learn and to grow with the company

 

Companion Animal Clinic

Why Work Here?

Great working environment with opportunity to grow!!

Address

Escondido, CA
USA

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