Triage Coordinator – Mental Health Services for Adult Outpatient Program
Hours: 40 hours per week; Monday - Friday. This position is split between two programs: South Bay Guidance Center and Maria Sardinas Center, both of which are located in south San Diego County.
CRF: Why It’s A Great Place To Work!
Community Research Foundation inspires and mentors the next generation of mental health professionals! Our accredited programs reach various demographics, so you can gain experience with almost any sector of mental health services.
At CRF, we are constantly evolving and developing fresh approaches to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges.
For you, that means that you will have opportunities to learn new ways to provide optimal supports to your clients. You will work within a collaborative, supportive team structure so that you can have fresh perspective and training. Need clinical supervision? We can help you get your hours! Best of all, you will be involved in helping people change their lives for the better!
CRF takes your dedication seriously, and provides benefits to help you balance your work life and your personal life. Our full-time (30 hours or more) staff may earn up to 24 days of PTO per year plus generous holiday schedules; we offer top-of-the-line medical insurance, dental plans, paid life insurance, vision plans…and really generous retirement benefits. We also provide access to student loan repayment/forgiveness programs for graduates.
We have strong internal advancement options, so there are opportunities for you to grow within our company. Come join us!
The South Bay Guidance Center and Maria Sardinas Center are adult outpatient programs which provide a variety of intervention services to individuals in crisis. We serve individuals with serious mental illness and co-occurring substance abuse disorders.
Our services include initial psychosocial assessments, psychiatric and medication evaluations, crisis intervention and linking clients with ongoing community-based services.
Typical Duties of Triage Coordinator
This position meets the bio-psychosocial needs of clients by providing indicated behavioral health services, case management services and/or crisis intervention, and bills and documents services appropriately. Works with individuals to assist them in accessing appropriate support services, entitlements, medical care, community resources, and family support systems in an effort to facilitate recovery and rehabilitation.
- Responsible for initial screening and triage for urgent walk-in clients.
- Determine service eligibility and assesses safety concerns, coordinates and liaisons with the psychiatric staff on an on-going basis as the need arises.
- Provides crisis intervention to ensure safety of clients.
- Available to conduct initial behavioral health assessments.
- May determine diagnosis and/or change in diagnosis from current diagnosis utilizing the DSM-5.
- Assists in internal tracking of walk-ins and referrals from other programs, providing crisis intervention as needed.
- Assists the client in developing culturally appropriate client directed crisis plan.
- Assists clients in discharging planning as needed.
- Documents all services provided and maintains documentation in adherence to County guidelines.
Required Skills and Qualifications
- Must be licensed as an LMFT or LCSW; license must be kept current during employment
- Minimum of two years of experience working with persistent and serious mental illness is preferred
- Understanding of psychosocial rehabilitation (PSR) and recovery principles, wrap-around models, and evidence-based practices
- Demonstration of ability to make assessments, design treatment plans, and document accordingly.
- Bilingual Spanish (read, write, and speak) is required
- Ability to maintain calm demeanor in crisis situations is essential
- Proficiency in MS Office applications, specifically Word and Excel
- Able to pass criminal/background clearance and credentialing review