Skip to Main Content

RCM Trainer

Community Psychiatry
Charlotte, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About the Role
The Revenue Cycle Management (RCM) Trainer is responsible for providing billing system training and support to billing team to ensure optimal use of the EHR system (Advanced MD).

This position will be Remote - located in US. 


  • Responsible for end user training, implementation support, and adoption across core business and acquisitions
    • Determine appropriate course framework, provide onsite and virtual assistance
    • Monitor learning progress and provide additional reinforcement leading up to, during and post launch
  • Collaborate with leadership across the organization to identify targeted training needs for various departments and job functions
  • Develop training materials, including instructional guides/procedural manuals, job aids, reference tools, multimedia visual aids and all other educational materials, including web-based learning
  • Work with subject matter experts to ensure materials are accurate, complete, and promote standardization across the organization
  • Develop and/or identify appropriate e-learning modules and assign by end user role and provide training reinforcement where needed
  • Create training schedules and conduct initial and ongoing training for various end user roles
  • Stay current on system changes and update training sessions and materials as needed
  • Work with leadership to develop system training on key performance indicators; make recommendations for training based on identified trends and training opportunities
  • Create a system and schedule for continual feedback and updating of the training program
  • Support the revenue cycle leadership team by providing feedback of observations and partnering on solutions
  • Partner with the Quality Assurance team to define and develop refresher training based on quality results for team members


  • Bachelor’s Degree or equivalent from a four-year college or technical school, at least 4 years related experience and/or training, or equivalent combination of education and experience.
  • Minimum two years’ experience in physician practice setting
  • Working knowledge of billing systems with ability to learn new systems quickly
  • Proficient in Microsoft Office products
  • Possess excellent time management and organizational skills; is a self-starter
  • Consistently demonstrate tact, discretion, and good judgment
  • Excellent verbal and written communication skills
  • Ability to motivate and encourage staff participation during training sessions, small and large, virtual, and onsite
  • Ability to travel to multiple office locations, up to 50% of time
  • Able to cope with pressure resulting from meeting required deadlines and reporting requirements and training responsibilities
  • Able to work effectively without direct supervision

We offer a robust benefits package to include:

  • Medical, dental, vision, life, and long-term disability
  • Menu of voluntary plans, including pet, legal services, and accident insurance
  • 10 paid holidays and a generous paid time off package

About Mindpath Health

Mindpath Health is committed to providing the highest quality and most comprehensive outpatient behavioral health care to help people navigate life’s challenges, whenever and wherever they need it.  Our unique, collaborative care approach and integration of the latest treatments and technologies ensure our patients receive the continuum of care required for optimal outcomes.  Our services are delivered at more than 75 locations across the nation and include medication management and individual therapy both in office and via telehealth, addiction recovery services at the Addiction Recovery Center (ARC), group therapy sessions and TMS (transcranial magnetic stimulation) therapy.  To help everyone seeking treatment, our 450+ providers participate in most major insurance plans. 

Join our community and discover how rewarding work can be!

Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Community Psychiatry


Charlotte, NC
28210 USA



View all jobs at Community Psychiatry