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Director of Operations for Community-Focused Nonprofit

Community Living Campaign San Francisco, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Community Living Campaign (CLC) is seeking a Director of Operations, who will work as a team with the Executive Director and Deputy Director, and will be charged with helping to strengthen and maintain CLC’s operational backbone, including reporting and outcomes, human resources, finance and technology. This position will play a pivotal role in strengthening operational and administrative systems required to support lead program staff and meet the needs of external stakeholders, including funders and neighborhood leaders.

The Director of Operations will be self-motivated and able to move with patience and clarity from strategy to actual implementation as part of a creative and dynamic team. They will enjoy creating an environment that balances structure with room for staff and neighborhood leaders to generate new ideas and approaches. All CLC Team members must be willing to wear multiple hats and thrive in a culture that places a high priority on collaboration and team support. CLC is a values-driven organization, and team members share a passion for recognizing and promoting the skills and talents of older adults and people with disabilities.

ESSENTIAL RESPONSIBILITIES

Internal Operations

  • Build, and when needed, modify the annual budget and manage CLC’s finances against it, in partnership with the Executive Team and key program staff.
  • Ensure program managers understand and receive assistance in shaping their budgets and priorities in a way that fosters collaboration across programs, and sets up programs for successful outcomes aligned with contracts and funding requirements
  • Analyze and recommend ways to strengthen use of CLC’s current DonorPerfect database to track participant records and manage current and potential donor information. This includes training and empowering staff to be meaningful contributors for growth and engagement.
  • Support and train staff in improved data tracking, reporting, and evaluation methods for regular and annual reports to funders and to evaluate and improve program activities.
  • Work with the Executive Team and key staff members to maintain and implement personnel, emergency preparedness, and other operational policies and guidelines for the organization.
  • Work with our Manager of Neighborhood Tech Connections to provide leadership and help manage CLC’s digital access program, including digital training, devices, and internet access for program participants and neighborhood-based staff.

People and Culture

  • Manage the CLC onboarding process, in coordination with program directors respective team structures, to welcome new staff and ensure a smooth transition into the organization.
  • Stay current with City, State and Federal laws for compliance, communications and training with staff, contractors and volunteers and to update the Employee Handbook.
  • Create a schedule to regularly update job descriptions and/or scope of work for consultants.
  • Develop a return to in-person work policy and arrangements that account for remote work and ensure productivity while maximizing both in office and remote work schedules
  • Work with the rest of the Executive Team to refine and implement the process for staff evaluation and training. Foster a more robust feedback culture, and ensure that the process is empowering and provides adequate processes and opportunities for staff to provide feedback on how the organization can better support them.
  • Institute formal process that supports staff, contractors’ and volunteers’ work in a multi-cultural setting, promotes equity, and helps reduce ageism, ableism, racism, sexism, and other practices that disempower or actively limit opportunities for staff and participants.
  • Coordinate key aspects of major staff and board meetings, including agendas, materials, and other logistics.

MINIMUM QUALIFICATIONS

Candidates must:

  • Bring a minimum of ten years of relevant operations, people and project management experience. Experience in non-profits and/or philanthropy is a plus, but not required.
  • Be highly proficient in MS Excel and Word. Have a strong working knowledge of collaborative tools such as Dropbox and G Suite.
  • Have experience using a cloud-based contact management system, such as DonorPerfect.
  • Demonstrate knowledge of performance evaluation metrics.
  • Have a background in managing, building and supporting both direct and indirect reporting teams.
  • Demonstrate excellent interpersonal, written and oral communication skills.
  • Have experience working with diverse staff, participants and volunteers in terms of race, ethnicity, gender identity, sexual orientation, languages, disability, and age.
  • Demonstrate enthusiasm about working with older adults and adults with disabilities from diverse communities.
  • Bring emotional intelligence and systemic thinking to promote organization’s goals and objectives and promote continuous improvement
  • Thrive in a dynamic environment and meet challenges with a sense of humor.

LOCATION

The Director of Operations will need to be able to work in San Francisco, where CLC is based. During the pandemic and shelter in place orders, most staff – including this role – work primarily from home. Once our office re-opens, the Director of Operations will be expected to work together with the rest of the Executive Team in the office. Both during the pandemic and beyond, the Director of Operations will share the responsibility of bringing supplies and program materials to staff located in various neighborhoods throughout San Francisco.

COMPENSATION

This is a full time, salaried position. Salary is commensurate with experience and within the salary scale for the organization. Benefits include paid leave, health and dental insurance, and an annual contribution to retirement.

APPLICATIONS

Community Living Campaign is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce that is representative, at all job levels, of the neighborhoods in which we work. Older adults, people with disabilities, Black and other people of color, LGBTQ+, and other candidates who contribute to this diversity are strongly encouraged to apply. To be considered, please apply via ZipRecruiter with a cover letter expressing your interest and appropriate fit for this new role.

 

Company Description
At the Community Living Campaign (CLC), we’re working toward a San Francisco where we can all live and thrive in our homes and neighborhoods as we grow older.

We started in 2007 as a neighborhood-based way to provide seniors and adults with disabilities with what they need to live a good life. This need continues to grow as our population ages and income disparities widen.

We bring greater joy, health, and connectedness to San Francisco seniors and people with disabilities through community-building, empowerment, and advocacy.

CLC organizes free community-based activities and programs like computer classes, healthy aging workshops, senior exercise groups grocery deliveries, and job placements. These provide important practical support and empower neighbors to advocate for themselves and others. But more importantly, they create opportunities for folks to cultivate the supportive connections and friendships they need to age well at home. Throughout our many initiatives, we value creativity, inclusion and fun. Learn more at www.sfcommunityliving.org.

We also bring together neighbors, community organizations, academics, businesses, and City agencies to organize and advocate around issues that are too big for any of us to solve alone. Our two most recent initiatives are the SF Tech Council and the Dignity Fund Coalition.

Together, we can create an inclusive San Francisco where people of all ages and abilities can truly live “in community” – with all of the rich relationships and opportunities that define a good life.

Find more information at www.sfcommunityliving.org.

Community Living Campaign

Why Work Here?

Work with great people and make a difference in your community

At the Community Living Campaign (CLC), we’re working toward a San Francisco where we can all live and thrive in our homes and neighborhoods as we grow older. We started in 2007 as a neighborhood-based way to provide seniors and adults with disabilities with what they need to live a good life. This need continues to grow as our population ages and income disparities widen. We bring greater joy, health, and connectedness to San Francisco seniors and people with disabilities through community-building, empowerment, and advocacy. CLC organizes free community-based activities and programs like computer classes, healthy aging workshops, senior exercise groups grocery deliveries, and job placements. These provide important practical support and empower neighbors to advocate for themselves and others. But more importantly, they create opportunities for folks to cultivate the supportive connections and friendships they need to age well at home. Throughout our many initiatives, we value creativity, inclusion and fun. Learn more at www.sfcommunityliving.org. We also bring together neighbors, community organizations, academics, businesses, and City agencies to organize and advocate around issues that are too big for any of us to solve alone. Our two most recent initiatives are the SF Tech Council and the Dignity Fund Coalition. Together, we can create an inclusive San Francisco where people of all ages and abilities can truly live “in community” – with all of the rich relationships and opportunities that define a good life. Find more information at www.sfcommunityliving.org.

Address

1663 Mission Street
San Francisco, CA
USA

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