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Referral Coordinator

Community Health Services Hartford, CT
  • Posted: 4 days ago
  • $16 to $17 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Community Health Services, Inc. is seeking a Referral Coordinator to assist with care coordination in our Adult Medicine Department. Under the supervision of the Care Coordination Nurse Supervisor, the Referral Coordinator is responsible for managing specialty care referrals and serves as a liaison among the primary care provider, the care team, and specialist.

The successful candidate will:

· Have a high school diploma or equivalent; Associates or Bachelor’s degree preferred

· Have at least one year of successful clerical, reception, medical or dental assisting, administrative or secretarial experience in a medical or dental setting or a healthcare insurance organization

· Be able to communicate with patients from diverse backgrounds in a clear and professional manner including informing patients about appointments with specialists, answering questions they may have about those appointments, and discussing barriers they may face in keeping their appointments

· Demonstrate superior customer service skills

· Be able to produce high quality work efficiently and under tight deadlines in an environment with changing priorities

· Have proven success handling confidential information

· Have a high degree of computer literacy, including with Microsoft Office Suite programs like Word, Excel and Outlook.

· Possess the ability to build and maintain successful working relationships with internal clinical and administrative staff as well as external stakeholders, including specialists who treat CHS patients and their office staff

· Be comfortable with or be able quickly to learn electronic practice management systems

· Have the willingness and ability to work as part of a team and to demonstrate the highest standards of professionalism

Candidates who are bilingual in English and Spanish with prior experience working in a multiple provider medical practice or with diverse socio-economically disadvantaged populations are preferred.

CHS conducts post-offer pre-employment background checks and drug testing on all candidates.

Community Health Services

Why Work Here?

Family Atmosphere + Growth potential!

CHS serves a patient-base of almost 19,000 individuals and accommodates over 100,000 patient visits each year. As a federally qualified health center (FQHC), CHS is committed to caring for each person who enters our doors, regardless of their income or ability to pay for services and whether or not they have insurance. While the majority of those CHS serves live in our primary service area of Hartford's North End community, CHS is the medical home of residents throughout the Greater Hartford area. CHS is not a clinic. We are a community health center where you can bring your entire family, and receive the Community Health Services, Inc. (CHS) is a private nonprofit 501(c)(3) federally qualified health center (FQHC) located in Hartford a vibrant North End community. The largest community health center in Hartford, CHS is also the second oldest health center in the state of Connecticut. Since its establishment in 1970, CHS has grown from its humble beginnings in the office of Dr. Evans Daniels Jr., to the current three story state of the art medical facility at 500 Albany Avenue. We offer the same close, personal care and medical expertise you would expect from a private practice or hospital. CHS is accredited by the Joint Commission on Accreditation of Health Care Organizations. While the Joint Commission sets the standards for the care in hospitals, accreditation is not required for community health centers. CHS undertook this effort as part of our commitment to excellence in our clinical practices, and providing every patient the quality of care they deserve.


500 Albany Avenue Hartford, CT
Hartford, CT

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