JOB TITLE: Dental Assistant
REPORTS TO: Dental Office Manager
FLSA STATUS: Non-exempt
JOB OVERVIEW: A position of responsibility which requires a variety of technical skills to include assisting the dentist/dental hygienist with dental preparation and prevention procedures as well as reception, clerical and billing duties as required. Will be responsible to perform such procedures as cleaning, sterilizing, placing temporary fillings, temporary crowns, etc. Will work under immediate supervision of a dentist/dental hygienist; to perform above stated and other related duties as assigned including patient accounts, fee collection, ordering and maintenance of equipment and supplies and assisting with the front office.
ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
· Schedules appointments; greets and reassures patients
· Registers and logs patients appropriately, initiates dental records; answers telephones; gives service and resource information
· Records information for registration, letters, dental reports, insurance forms, inter-clinic communication; files charts, cards, reports
· Totals patient accounts, performs face-to-face fee collection and records; performs billing and insurance coding; assists with bookkeeping and tracking; assists with record audits
· Acts as Chair Assistant; operates suction equipment to keep patient’s mouth free of secretions; cleans and sterilizes dental instruments
· Places temporary fillings after diagnosis and examination by dentist
· Holds in place and removes impression materials after dentist placement; may take impressions for study models
· Fabricate, place, and remove temporary crowns or bridges
· Does oral examinations of patients without diagnosis; instructs patients in oral hygiene
· Operates x-ray machines; takes bitewing and periodical x-rays
· Removes sutures
· Keeps dental areas clean and neat; sets up dental areas with equipment and supplies for procedures; assists patients with draping and position for procedures
· Performs corneal polish
· Provides topical fluoride applications
· Places matrix and wedge for silver restoration; packs and medicates extraction areas; assists with administration anesthesia, polishes restorations
· Removes excess cement after dentist has placed a crown or bridge
· Maintains supplies for front desk and dental areas, orders and maintains inventory of supplies and equipment for clinic
· Places topical anesthetic
· Assists dentist in emergency medical procedures
· Places retraction cord, selects denture shade and mold, acid etches, gives pre and post-operation instructions, appliances sealant, takes medical histories, and takes blood pressure and vital signs and other duties as required.
1. Active Registered Dental Assistant in the State of Washington
1. High School Diploma or equivalent
2. Graduation from an accredited, state approved Dental Assistant Program
3. BLS certification
4. HIV/AIDS training
At least 3 months previous experience working chairside
1. Ability to be an effective team member
2. Ability to operate, and maintain proficiency in computer operations as pertains to front
3. Excellent oral and written communication skills in English
4. Dental terminology
5. Computer literacy
6. Excellent Customer Service Skills
7. Familiar with rotation in equipment service and maintenance of x-ray development
autoclaves, compressor, hand-pieces, etc.
1. One year chairside experience
2. Bilingual capacity
3. Community Health Care experience
4. Experience at front desk preferable
5. Excellent oral and written communication skills
6. Excellent Customer Service skills.
1. Maintain Active Dental Assistant Registration with the State of Washington.
2. Maintain BLS certification
3. Maintain CDA, if certified
4. Provide translation when capable and able
5. Attend clinic staff and All Staff meetings
6. Participate in quality improvement projects as assigned
7. Work as a team with other staff for continuity and efficient, quality care
8. Requires adherence to all policies, standards and procedures included in the
Administration, Clinical and HR Manuals and agency Code of Conduct.
HEARING: Adequate to perform job duties in person and over the telephone. Ability to use stethoscope and respond to verbal questions.
SPEAKING: Must be able to communicate clearly to patients in person and over the telephone.
VISION: visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens.
OTHER: Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required. Adequate physical ability including sufficient manual dexterity to perform the requisite health care services. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. There is potential for exposure to communicable diseases and/or blood borne pathogens.