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Donor Communications Coordinator/Analyst

Community Bible Study Colorado Springs, CO
  • Expired: 24 days ago. Applications are no longer accepted.

Position Description

The Donor Communications Coordinator/Analyst at Community Bible Study (CBS) is responsible for analyzing current and past donor trends, processes and communications; for developing effective strategies to communicate with and engage current and potential donors in a manner consistent with the CBS culture and values; and, serving as an effective communicator, in person and in media, to execute CBS communications strategies in a winsome and donor-centric manner.


  • Analyst - develop an understanding of CBS donors, processes, and trends.
    • Map the CBS donor experience, understand it, improve it.
    • Utilize data analytics to identify trends, and to evaluate various approaches to donor engagement.
    • Engage CBS donors in appropriate ways in an effort to understand them.
    • Identify appropriate levels of engagement, consistent with the CBS culture and values.
    • Provide regular reports to all stakeholders.
  • Strategist
    • In collaboration with other stakeholders, develop and refine effective strategies for donor engagement.
    • Keep abreast of trends from data sources outside of CBS, factoring these appropriately into CBS strategies.
    • Ensure that donor communications strategies are sensitive to the CBS culture.
    • Develop strategies that are appropriate for each segment of donors (e.g. class members, foundations, international supporters, younger, older).
  • Communicator
    • Develop clear, concise, and well-written donor communications.
    • Work with other CBS stakeholders toward holistic, seamless and timely communications across all media, including mail, print, and web.
    • Advocate for "donor awareness" in all CBS communications items. Advocate for donors.
  • Operations
    • Coordinate the life cycle of giving options (funds) with the Director of Finance.
    • Collaborate with others to make recommendations for improvements or changes to existing processes, policies, and practices.
    • Assist in other areas as needed, including communications and IT.


CBS expects every employee to have a deep and growing relationship with Jesus Christ as evidenced by a strong, clear personal testimony and a lifestyle that reflects spiritual maturity and intimacy with God. Belief and adherence to the CBS Statement of Faith and a meaningful commitment to the Mission, Vision and Core Values of CBS are also required.

  • Bachelor's Degree or equivalent.
  • Minimum of four to five years of experience in a related position, particularly in donor/customer service.
  • Advanced proficiency in the use of Microsoft Office (Word, Excel, PowerPoint) products.
  • Familiar with one or more online donor systems.
  • Excellent communicator, both verbally and in writing, with groups and one-on-one.
  • Clear sense of good design, able to separate the good from the not-so-good.
  • Demonstrated analytical skills and proficiency in Excel for reporting, trending and interpretation of donation information.
  • Ability to work independently, as well as effectively and cooperatively in a collaborative team-oriented environment.


  • Reports to the Director of Ministry Service Center.
  • Work Location: The CBS Ministry Service Center, Colorado Springs, Colorado.

Community Bible Study

Community Bible Study is an interdenominational Bible study for the community. We offer a wide range of courses in classes throughout the United States and around the world. We welcome people from all backgrounds and levels of Bible knowledge into our classes. Since 1975, Community Bible Study has been helping people - from children to seniors - to grow in their knowledge and love of Jesus Christ. CBS Vision Statement: Transformed Lives Through the Word of God CBS Mission Statement: To make disciples of the Lord Jesus Christ in our communities through caring, in-depth Bible study, available to all. CBS Five Essentials: Individual Study, Encouraging Discussion, Effective Teaching, Insightful Commentary, Caring Community CBS Core Values: Prayer, Trusting in God's Provision, Inclusiveness, Excellence, Integrity, Transparency, Servant Leadership


720 Stout Road, Colorado Springs, CO 80132
Colorado Springs, CO