Remote Call Center Representative

Remote Call Center Agent – Inbound/Outbound Calls

CommercialInsurance.Net helps small businesses find simple, affordable, and reliable

insurance coverage for their business needs. We assist small business owners and

operators find quotes for commercial insurance from a preferred insurance partner

Companies.

Job Responsibilities:

• Answer incoming calls from customers who request a quote for commercial insurance and transfer the call to one of the partner companies.
• Contact customers who complete an online form for information and connect them to a partner company.
• Discuss and assess the customer’s insurance product needs quickly and transfer the call to the appropriate customer.

Qualifications and Skills:

• Ability to communicate effectively over the phone and in writing.
• Ability to accept and transfer repetitive calls for an eight-hour period.
• Skilled in performing under the stress of frequent interruptions and/or distractions
• Basic computer and phone skills – must have a dedicated workspace with a high-speed internet connection
• Ability to understand and follow verbal and written instructions.
• Phone-based customer service experience is a plus.

Schedule:

Various shifts are available from 7 AM to 7 PM CST Monday-Saturday.

Compensation:

CommercialInsurance.Net offers hourly pay as well as a monthly commission*.

Benefits:

CommercialInsurance.Net offers medical, dental, vision, and voluntary life insurance benefits for all full-time employees.

As an added bonus CommercialInsurance.Net pays 100% of the premiums for short-term disability, long-term disability, and a basic employee life insurance policy of $5,000.00 for all full-time employees.

*Commissions are available based on work performance*

(Average monthly commissions for top 5 earners over the past four months was $1,150)

CommercialInsurance.Net is an equal opportunity employer. We celebrate diversity and

are committed to creating an inclusive environment for all employees.