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CRM Consultant

Comfort Windows Syracuse, NY
  • Expired: 18 days ago. Applications are no longer accepted.

Comfort Windows is seeking a CRM and Systems Associate to help leverage Salesforce tools by providing support & training, scope out enhancements, document workflows & assist with report/dashboard creations. Our ideal candidate will possess strong organizational, communication, problem-solving, multi-tasking, and technical skills to help leverage Salesforce tools by providing support & training, scope out enhancements, document workflows & assist with report/dashboard creations.

Qualifications

  • Assist with basic Salesforce administrative functions such as user accounts, profiles, roles, reports, dashboards, workflows, automation's, custom fields, objects, page layouts, records management, and validation rules

  • Support new user setup and training

  • Create and maintain process and training documentation

  • Provide excellent support service including bug fixing and maintenance

  • Troubleshoot process builder, workflow rules, approval process, validation rule errors, etc.

  • Develop, maintain and perform processes to continuously monitor data quality and integrity

  • Maintain database integrity and accuracy including cleansing and duplicate record management

  • Map and load data using a data loading tool like data loader and data import wizard

  • Develop, run, update and export Salesforce reports and dashboards to support and monitor daily activity and key performance measures

  • Work with other integrated apps to ensure proper connection and data flow

  • Other tasks as assigned

Requirements

  • Bachelor’s degree

  • Existing Salesforce administrative experience highly desirable

  • Excel experience required

  • HTML experience required

  • Excellent communication skills

  • Strong documentation writing skills

  • Great analytical and problem solving skills

  • Data analysis skills & pattern recognition abilities

  • Understanding of the Salesforce platform, including standard features, configuration approaches, administrative and end user activities

  • Ability to self-manage and adapt to changing priorities as needed

  • Adept with multiple software systems and willing to learn new products

Comfort Windows is Upstate NY's #1 home remodeling contractor with 40 years of experience in the home improvement industry. As a family-owned contractor, we manufacture locally and install using only our own trained employees. For everything from replacement windows to basements, siding to bathrooms, doors and more, you can depend on Comfort Windows to do the job right; from start to finish.

Comfort Windows

Why Work Here?

A family owned business who value their employees!

Comfort Windows is Upstate NY's #1 home remodeling contractor with over 35 years of experience in home improvement. As a family-owned contractor, we manufacture locally and install using only our own trained employees. For everything from replacement windows to basements, siding to bathrooms, doors and more, you can depend on Comfort Windows to do the job right; from start to finish. Comfort Window Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Address

3624 John Glenn Blvd, Syracuse, NY 13209
Syracuse, NY
USA

Website