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OPERATIONS CARE COORDINATOR
Comfort Keepers - Dallas, TX Dallas, TX

OPERATIONS CARE COORDINATOR

Comfort Keepers - Dallas, TX
Dallas, TX
Expired: over a month ago Applications are no longer accepted.
  • Other
Job Description
Do you enjoy working at company where you will use all of your skills and abilities helping seniors?   In our company your role may require you to use operations, customer service, human resources, training, coaching and caregiving skills, all in one day.  Our company has been in business for over 20 years and offers an opportunity to those who are wanting to make a difference in “Elevating the Human Spirit”. 

With minimal supervision the Operations Care Coordinator will coordinate and maintain scheduling visits for home healthcare staff in accordance with business and client requirements.  Information will be entered into the scheduling database, both staff and clients, with schedules generated on a 2 weeks advance notification.  Any adjustments and/or exceptions information will be immediately entered in scheduling system.  The OCC is part of an integrated client care plan and as such will also be part of a regular on-call rotation.    

The OCC will perform duties in the office during normal work hours, 8:30-4:30

Duties:
  1. Responsible for development and continual monitoring of the work schedules for Caregivers to meet client care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily.
  2. Timely communication of scheduling changes between office and field staff. Prepares weekly schedule for field staff and provides notification to employees and care providers and clients regarding any day-to-day changes.
  3. Assist team members in onboarding of clients and caregivers. 
  4. Assist team members with using Wellsky – act as technical expert for problem solving.
  5. Reporting as required and requested
  6. Performs other duties as assigned.

     
Requirements:
  • 1+ year of scheduling experience, home health care preferred.
  • 6 months experience using complex software systems.
  • High school graduate or equivalent level of education preferred.
*Interpersonal skills REQUIRED:
  • Team player with exceptional relationship skills
  • Strong organizational and execution skills
  • Accountability to prioritize
  • Attention to detail
  • Adaptable to changing situations without becoming confused or bogged down
  • Excellent oral and written communication

EQUAL OPPORTUNITY EMPLOYER M/W/Disabled/Vet
 

 

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Address

Comfort Keepers - Dallas, TX

Dallas, TX
75240 USA

Industry

Business

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