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Call Center B2B Sales Representative

Comcast Centennial, CO
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

SALES OPPORTUNITY WITH COMCAST BUSINESS!!!

Ready to love where you work and receive amazing Benefits and Perks? Then Comcast is the place for you!

• We offer superior medical/dental and vision benefits starting on Day 1!

• We offer 401K with 6% match and stock options!

• We offer deep discounts on TV/Internet/Phone Services, up to $3000 annually!

• You will have access to some outstanding perks such as free NBC Universal Park Tickets, Health Club Membership deals, tuition reimbursement and much more!

• Our leadership teams thrive on creating a fun workplace for all, creating fun marketing and team building activities, contests and promotions for you and your family to enjoy.

• Our career path planning will help set you up for success at Comcast with rewarding advancements. For more insight into the role, please review the video below. https://www.youtube.com/watch?time_continue=5&v=Yh1yJcr5jjM

Job Summary:

This role will be responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice, and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities:

• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers

• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics

• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills

• Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads

• May partner with field to provide referral of complex opportunities to the outside sales organization

• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately

• Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled

• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation

• Regular, consistent and punctual attendance

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

• Win as a team - make big things happen by working together and being open to new ideas

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers

o Drive results and growth

o Respect and promote inclusion and diversity

o Do what's right for each other, our customers, investors and our communities

Job Specification:

• High School or Equivalent

• Generally requires 2-5 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast

Why Work Here?

Ready to love where you work and receive amazing Benefits and Perks? Then Comcast is the place for you!

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Address

Centennial, CO
USA

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