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OMS Business Systems Analyst

Columbus, OH
  • Expired: April 14, 2022. Applications are no longer accepted.

ComResource is looking for an OMS Business Systems Analyst.

This person formulates and defines OMS scope and objectives through research and fact-finding combined with an understanding of applicable business systems and Retail industry requirements. They develop or modify complex information systems, including analysis of business and user needs. This person will be working in an iterative fashion working within a scrum team. They should be familiar with technology and business use of technology, which allows them to provide recommendations for business processes and product improvements in line with the business vision. Candidate may be required to act as a scrum master on digital product teams. We need someone able to build effective cross-functional relationships, communicate effectively to meet the needs of varying audiences, collaborate with development teams, and assist with driving project deadlines.


  • Provides the functional specifications in the form of Agile user stories and acceptance criteria
  • Appropriately tags and organizes cards to roll up into features, epics, and initiatives
  • Leads cross-functional requirements and design sessions
  • Creates functional specifications and mapping documents to standards
  • Primary responsibility for the success of the IT deliverables
  • Performs functional analysis, design, and implementation of new business systems
  • Prepares requirements definitions including user procedures, flowcharts, and preliminary reports
  • Creates functional systems design, logical system flow, and implementation plans
  • Prepares user documentation and follow-up evaluations
  • Provides input for the feasibility of proposed projects or features
  • Participates in the prioritization process for issues and features
  • Participates in testing, user training, and result evaluation
  • Participates as a project team member as assigned
  • Facilitates production requests from user groups
  • Evaluates results on production systems requested from user groups or production support
  • May provide work direction or training for support personnel
  • Answers production questions from user groups
  • Analyze service desk development support tickets
  • Partners with users to identify system improvements that increase efficiencies
  • Assist in identifying/triaging issues and working with the development team to resolve
  • Works directly with the OMS manager and stakeholders to help define and capture functionality
  • Documents non-functional requirements when necessary to assist the team
  • Works directly with developers, QA, UX, and others to elicit requirements correctly and provide clarification where needed


  • Strong negotiation and influencing skills
  • Excellent planning and follow-up skills and ability to meet aggressive deadlines
  • Strong oral/written communications and analytical skills
  • Decisive and results-oriented
  • Creative, strategic thinker and solutions-minded



Columbus, OH
43224 USA



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