Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and an agency history dating back to 1942.
We are seeking a Lead Care Coordinator to join our Health Homes team to function as lead clinician in all clinical decision making and treatment planning. Oversee the delivery and documentation of clinical services. The successful candidate will have a Bachelor’s degree in Psychology or in a related mental health field and at least 5 years of experience in the social service field with mental illness or chemical dependency preferred. Maintain Washington Agency Affiliated Counselor Certification. A pre-hire drug screen, criminal background check and TB testing are required.
Care Coordination services are provided to individuals referred by their Health Home or Managed Care provider as the result of one or more chronic health conditions. Services include Intensive Home Health Care Coordination, Low Level Care Coordination, Outreach and Screening, as well as completion of a Health Action Plan to assist individuals to receive care coordinated in a manner that will increase health plan compliance, improve health outcomes and reduce hospitalization.
Community Outreach responsibilities includes maintaining on-going relationships with other community agencies that would refer to CRMHS for clinical services or would provide ancillary services to CRMHS clients. This includes individual and team meeting attendance as well as presentation to community groups including contract and governmental organizations as well as non-profit and health care clinics.
Job duties will include:
Care Coordinator Lead Duties include but are not limited to:
- Provide training and coaching to the team
- Provide program manager with regular updates related to coaching provided by the team lead
- At least 75% of the times working in direct service of clients
- Conduct monthly monitoring of project goals and outcomes
- Collect data for quarterly reporting and billing
The Care Coordinator will work closely with contracted Health Homes and Health Plans to provide community based services to improve overall health outcomes for individuals with a chronic health condition.
(Services Provided by Care Coordinators include but are not limited to the following)
- Initial contact and screening on all referred individuals utilizing appropriate tools and motivational interviewing techniques
- Assistance to participants on navigating the healthcare system
- Education on self-management health tools
- Coaching for participant/family to ensure he/she/they understand(s) the Health Action Plan
- Assistance to Participant/family on accessing community support groups and wellness education programs
- Coordinating and mobilizing treating and/or authorizing entities
- Actively managing referrals for services including when appropriate:
- Facilitating same-day services
- Scheduling appointments on the Participant’s behalf
- Arranging Participant transportation to appointments
Community Outreach activities require organized and targeted contact with community partners. This includes marketing activities and coordination of care. Ability to create materials and presentations to individuals and groups regarding services available.
Status: Full-Time, 40 hours/week, Monday - Friday
Columbia River offers benefit eligible employees a comprehensive benefits package which includes: Medical, Dental and Vision Insurance; employer paid Long Term Disability and Life Insurance; Pension plan with an employer sponsored 5% contribution and a very generous Paid Time Off program.
In our recruiting, retention and staff development activities, we seek to enrich the cultural, linguistic and specialized skills of our staff.
EQUAL OPPORTUNITY EMPLOYER
Columbia River Mental Health ServicesColumbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and an agency history dating back to 1942.