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Care Coordinator - Full Time

Columbia River Mental Health Services Vancouver, WA
  • Expired: June 17, 2020. Applications are no longer accepted.

Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and an agency history dating back to 1942.

We are seeking a Care Coordinator to join our Health Homes team. The successful candidate will have a Bachelor’s degree in Psychology or in a related mental health field and approximately 1-2 years of experience in the social service field with mental illness or chemical dependency preferred. Maintain Washington Agency Affiliated Counselor Certification. A pre-hire drug screen, criminal background check and annual TB testing are required.

Job duties will include:
The Care Coordinator will work closely with the Post-Hospitalization Performance Improvement Project (PIP) and contracted Health Homes and Health Plans to provide community based services to improve overall health outcomes for individuals with a chronic health condition.

(Services Provided by Care Coordinators include but are not limited to the following)
– Initial contact and screening on all referred individuals utilizing appropriate tools and motivational interviewing techniques
– Assistance to participants on navigating the healthcare system
– Education on self-management health tools
– Coaching for participant/family to ensure he/she/they understand(s) the Health Action Plan
– Assistance to Participant/family on accessing community support groups and wellness education programs
– Coordinating and mobilizing treating and/or authorizing entities
– Actively managing referrals for services including when appropriate:
– Facilitating same-day services
– Scheduling appointments on the Participant’s behalf
– Arranging Participant transportation to appointments

– The Care Coordinator will as the liaison to contact the in-patient facility discharge planner to arrange a Face-to-Face contact with the consumer — to occur at the in-patient facility within 2 business days.

– The Care Coordinator following the Face-to Face meeting, will maintain contact with the consumer and in-patient facility to facilitate discharge planning and, if needed, to assist client with overcoming potential barriers to attending an out-patient appointment; to occur no later than 7 days post-discharge. The Care Coordinator will be involved with facilitating an outpatient appointment (phone contact, home visits, etc) for up to 30 days, should schedule post-inpatient appointments not occur.

Community Outreach activities require organized and targeted contact with community partners. This includes marketing activities and coordination of care. Ability to create materials and presentations to individuals and groups regarding services available.

Assist other members of the care coordination and/or case management team with paperwork requirements.

Serves as a backup support for other Care Coordinators and/or Case Managers.

Status: Full-Time, 40 hours/week, Monday - Friday

Columbia River offers benefit eligible employees a comprehensive benefits package which includes: Medical, Dental and Vision Insurance; employer paid Long Term Disability and Life Insurance; Pension plan with an employer sponsored 5% contribution and a very generous Paid Time Off program.

In our recruiting, retention and staff development activities, we seek to enrich the cultural, linguistic and specialized skills of our staff.


Columbia River Mental Health Services


Vancouver, WA