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Program Coordinator

Colorado Coalition for the Homeless Denver, CO
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

The Colorado Coalition for the Homeless seeks a Program Coordinator to be responsible for case management services for 14 residents and the management of the Glenarm Residential Program in accordance with applicable policies and regulations established by the Colorado Coalition for the Homeless Board of Directors, program fund sources, and the management staff. Additional responsibilities include working collaboratively with the WAGEES Program and other public and private agencies to address the housing and service needs of female, transgendered, and non-binary justice-involved individuals. This position is located at 2111 Champa Street, Denver, CO 80205 and reports to the Director of Residential Services.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

  • Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
  • Dental, vision, and flexible spending/dependent care/public transit accounts;
  • Free basic life insurance and long-term disability coverage;
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
  • Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.

Essential Job Functions

  1. Provides exceptional internal and external customer service.
  2. Works with Glenarm House Manager to create a consistent, caring, and structured setting on a day to day basis, with an emphasis on inclusivity, acceptance, and safety.
  3. Works collaboratively with program participants to assess needs and strengths; creates and meets case management goals with a focus on securing and preparing for permanent housing and coaches on life skills.
  4. Provides case management services to potential Glenarm participants, current participants, and former participants still receiving HOME Voucher assistance.
  5. Works collaboratively with Program Director, Clinical Coordinator, WAGEES staff, clinicians assigned to Glenarm participants, other CCH programs, community partners, and other professionals to ensure effective communication, coordination, and continuity of service for participants.
  6. Advocates on behalf of individual clients as well as for systemic change aimed at improving education and services for persons experiencing homelessness, behavioral health challenges, and disabilities.
  7. Abides by confidentiality and other legislation pertaining to the running of a transitional housing program.
  8. Consults regularly with client’s healthcare team to update treatment plans or modify interventions, as needed.
  9. Ensures that the program area remains safe and secure.
  10. Creates, implements, and supports the daily structure of the program, including activities schedules, protocols, and services.
  11. Represents the Glenarm Program to funders, government agencies, and the general public on behalf of CCH.
  12. Develops and implements quality assurance for the Glenarm Program through routine evaluation techniques and activities.
  13. Conducts intakes and discharges according to established procedures, ensuring program census is accurate and maintained.
  14. Transports homeless individuals using a CCH vehicle or an approved personal vehicle.
  15. Links clients with resources and supports within the community to increase social integration and sense of connectedness
  16. Records all services in a timely and complete fashion in the EHR; maintains up to date records in the EHR on all current and active clients; records telephone and other communication as needed in the EHR.
  17. Manages tasks and related EHR activities as needed to have a complete and current chart; utilizes the EHR and any future upgrades as directed.
  18. Maintains accurate oversight of any petty cash, bus fare, and/or similar resources.
  19. Plans and attends required staff meetings.
  20. Performs other duties as assigned.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Summary

  1. Minimum of a bachelor’s degree or equivalent experience in related field required (Master’s Degree preferred)
  2. Program coordination experience preferred
  3. Experience in assisting individuals who are homeless and/or with substance abuse issues preferred.

​​The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

Colorado Coalition for the Homeless

Our Mission The mission of The Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves. Our History CCH was established in 1984 as a 501(c)(3) non-profit corporation. It was founded by a group of individuals with a will to take action on behalf of Colorado's homeless. They recognized the struggles of working people living in poverty. And they refused to tolerate the dangers faced by those people sleeping in their cars, in tents, or on the streets. More than 30 years later, many of the underlying social causes of homelessness persist, like poverty, shortages of affordable housing, and unattainable healthcare. The Coalition's integrated housing, healthcare, and supportive service programs have been highly effective at responding to these conditions over time. Our Philosophy of Service We believe all people have the right to adequate housing and healthcare. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone. We create lasting solutions to homelessness by: 1. Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible; 2. Building strong, caring communities through the integration of housing, healthcare, and supportive services; 3. Advocating for social equity and challenging the status quo on behalf of the individuals and families we serve; 4. Achieving excellence through continuous quality assurance, innovation, and professional development; and 5. Using resources judiciously and effectively.


2111 Champa St, Denver, CO 80205
Denver, CO

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