The Colorado Coalition for the Homeless seeks a Program Coordinator to be responsible for case management services for 14 residents and the management of the Glenarm Residential Program in accordance with applicable policies and regulations established by the Colorado Coalition for the Homeless Board of Directors, program fund sources, and the management staff. Additional responsibilities include working collaboratively with the WAGEES Program and other public and private agencies to address the housing and service needs of female, transgendered, and non-binary justice-involved individuals. This position is located at 2111 Champa Street, Denver, CO 80205 and reports to the Director of Residential Services.
In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:
- Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
- Dental, vision, and flexible spending/dependent care/public transit accounts;
- Free basic life insurance and long-term disability coverage;
- Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
- Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.
Essential Job Functions
- Provides exceptional internal and external customer service.
- Works with Glenarm House Manager to create a consistent, caring, and structured setting on a day to day basis, with an emphasis on inclusivity, acceptance, and safety.
- Works collaboratively with program participants to assess needs and strengths; creates and meets case management goals with a focus on securing and preparing for permanent housing and coaches on life skills.
- Provides case management services to potential Glenarm participants, current participants, and former participants still receiving HOME Voucher assistance.
- Works collaboratively with Program Director, Clinical Coordinator, WAGEES staff, clinicians assigned to Glenarm participants, other CCH programs, community partners, and other professionals to ensure effective communication, coordination, and continuity of service for participants.
- Advocates on behalf of individual clients as well as for systemic change aimed at improving education and services for persons experiencing homelessness, behavioral health challenges, and disabilities.
- Abides by confidentiality and other legislation pertaining to the running of a transitional housing program.
- Consults regularly with client’s healthcare team to update treatment plans or modify interventions, as needed.
- Ensures that the program area remains safe and secure.
- Creates, implements, and supports the daily structure of the program, including activities schedules, protocols, and services.
- Represents the Glenarm Program to funders, government agencies, and the general public on behalf of CCH.
- Develops and implements quality assurance for the Glenarm Program through routine evaluation techniques and activities.
- Conducts intakes and discharges according to established procedures, ensuring program census is accurate and maintained.
- Transports homeless individuals using a CCH vehicle or an approved personal vehicle.
- Links clients with resources and supports within the community to increase social integration and sense of connectedness
- Records all services in a timely and complete fashion in the EHR; maintains up to date records in the EHR on all current and active clients; records telephone and other communication as needed in the EHR.
- Manages tasks and related EHR activities as needed to have a complete and current chart; utilizes the EHR and any future upgrades as directed.
- Maintains accurate oversight of any petty cash, bus fare, and/or similar resources.
- Plans and attends required staff meetings.
- Performs other duties as assigned.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of a bachelor’s degree or equivalent experience in related field required (Master’s Degree preferred)
- Program coordination experience preferred
- Experience in assisting individuals who are homeless and/or with substance abuse issues preferred.
The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.