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Business Analyst – Business Technology

Collinson Group Plano, TX
  • Expired: 22 days ago. Applications are no longer accepted.

This individual will be responsible to analyze and document end-to-end processes, identify areas of improvements, suggest solutions and best practices across all Collinson’s Divisions. The ideal candidate should have a background in Software Development or Operations Management.

Key Responsibilities

The ideal candidate should have a background in Software Development or Operations Management.

Key Responsibilities:

The ideal candidate must demonstrate the ability to:

· Proactively identify issues and develop recommendations;

· Lead collaborative sessions with stakeholders to understand and document business requirements and technical specifications;

  • Analyze and manipulate data using spreadsheets; pivot tables, MS Access, and other tools;
  • Clearly communicate with key stakeholders at all levels of an organization;
  • Conduct functional testing on new developments;
  • Configure CRM, web and e-commerce platforms; and
  • Support the Business Technology Team in other tasks.

Knowledge, skills and experience required

· Bachelor’s Degree or equivalent business experience.

· Minimum of 3 years of experience with operations or product management.

· Ability to effectively handle multiple tasks and manage workload based on project deadlines and priorities.

· Proficiency with Microsoft Office tools: Word, Excel, PowerPoint, Visio.

· Proficiency with Microsoft Project or other project management tools.

· Proficiency with Pivot Tables and other data analysis tools.

· Excellent oral and written communication skills.

· Excellent interpersonal, written and oral communication skills.

· High standards of conduct and professionalism.

· Self-motivated and able to work with a team.

· Strong organizational, problem-solving and analytical skills.

· Experience with SQL Databases is preferred.

· Experience in Salesforce a plus.

· Experience in Agile Methodology a plus.

· Bi-lingual (US English and Latin American Spanish) a plus.

· AWS Certification a plus.

· DevOps knowledge a plus.

Likely current background:

· Working in a Business Analyst position involved in cross-functional projects.

· Comfortable working within a small team environment.

Collinson Group

Why Work Here?

Global Leader in Travel Experiences with great benefits and opportunities to collaborate across multiple functions around the world

Collinson is a global leader in shaping and influencing customer behaviour to drive revenue and value for clients. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Travel Experiences, Insurance, and Assistance. The group provides unrivalled insight and expertise around affluent consumers and frequent travelers, creating and delivering products and services that increase engagement, loyalty and value for customers. We have more than 30 years experience, with offices located across the globe, servicing over 800 clients in 170 countries, employing over 2,000 staff, and managing over 20 million end customers. We have been bringing innovation to the market since inception, from launching the first independent global VIP lounge access program, Priority Pass, to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. To find out more about any of our businesses and brands visit We offer an excellent benefit package that includes employer paid medical insurance within 30 days and 100% match on 401k after 6 months.


Plano, TX