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Branch/Service Manager

Collicutt Energy Services Inc Santa Fe Springs ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 Collicutt Energy Services Inc is currently seeking a Branch/Service Manager to join our team for our Santa Fe Springs location. We are looking for someone who has a keen eye for detail with extraordinary organizational and leadership skills to help us build customer relationships in the area and expand our service business in the power generation industry.

The successful candidate will be responsible for:

  • Ensure all field mechanical services are performed according to Collicutt’s high quality standard
  • Provide direction, respond to questions and assist in increasing the overall caliber of knowledge and efficiency in Field/Shop Services
  • Act as an advocate for guidance and technical instruction to Field Service Technicians
  • Quoting
  • Quick response to and resolution of customer and technician needs
  • Determine the causes for warranty issues and be innovative in working towards resolving them
  • Co-ordinate processes, people, and activities to ensure a profitable department
  • Maintain acceptable efficiency and recovery rates
  • Work with other departments to review and develop policies to ensure higher efficiency throughout the department and organization
  • Maintain relationships with both internal and external customers
  • Provide recommendations and assistance to senior management in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures
  • Create key performance indicators, operational performance standards, operational processes and standard operating procedures to ensure customer expectations are met and exceeded
  • Continually be up-to-date with trends in the power generation & gas compression industry and establish collaborative and productive working relationships with potential partners within the industry
  • Monitor departmental performance against performance goals to ensure progress is being made and corrective action, if necessary, is taken
  • Implement improved processes and management methods to generate higher corporate profitability and workflow optimization; provide leadership for optimization of company facilities and equipment; lean thinking
  • Work closely with Human Resources regarding any employee concerns or potential issues, “sensitive” matters, and disciplinary measures or terminations
  • Make sales calls with the Sales reps to obtain potential clients, as well as visiting current clients to promote new business
  • Mentor, develop and support staff for future growth and development; develop a succession plan by forecasting future company requirements for personnel
  • Hire, train, motivate, counsel, manage and monitor the performance of all service department team members
  • Develop, forecast and manage budgeting and budget execution with a focus on product costs and margins
  • Maintain a safety-oriented disposition at all times
  • All other duties as required

                                                                                               

The position requires:

  • 5-10 years of power generation and/or gas compression knowledge or equivalent related experience
  • 10+ years of progressive operational and managerial experience
  • University degree and/or trade certification is an asset
  • Must possess superior interpersonal and client relation skills
  • Exceptional communication and organization skills
  • Strong understanding of the parts and service departments and the integral role they play within the inventory management system
  • Excellent computer and supervisory skills
  • Excellent troubleshooting skills
  • Experience with ERP system(s)
  • Experience managing a business unit with a focus on operational activities and profitability
  • Able to lead and mentor staff to achieve significant results
  • Able to influence, negotiate and gain commitment at all organizational levels
  • Possess high professional ethics, good judgment and ability to take decisive action
  • Excellent interpersonal and communication skills, both oral and written
  • High level of initiative, self-motivation, strong analytical and decision making skills
  • Able to lead by example and motivate others, yet think independently and remain objective
  • Strong understanding of industry regulations, standards, and recommended practices as they pertain to our business
  • Effective time management, including the ability to anticipate and deal with the effects of change
  • Demonstrated experience in leadership, creativity, strategic thinking, and fostering cooperation and teamwork
  • Excellent problem solving skills to include root cause analysis, course of action development, recurrence prevention, and follow-up
  • Proven track record in the management of company operations, with extensive experience in finance, safety, and quality assurance
  • Commitment to Collicutt Core Purpose and Core Values, Clean and valid driver's license & background check and ability to pass drug/alcohol pre-employment testing
  • Available for, and legally able to, travel internationally

This is an excellent opportunity to join a dynamic and growing organization. The potential for success with our expanding, progressive, privately owned business is unlimited. We recognize our team members as individuals, and consider mutual RESPECT to be the key to building a cohesive, productive Team.

If you are interested in this exciting opportunity that offers endless learning opportunities, a safety first philosophy, mutual commitment, fun, and community involvement, then don’t wait any longer! Come be part of our FAMILY.

Please submit your resume to Stacey Dawson in Microsoft Word format, along with your salary expectation, and availability date by responding to this ad.
 

No One Gets Hurt ~ We Are Like a Family ~ Do What's Right ~ Do What You Say ~

~ It's Fun to Win ~ Finding a Better Way

Company Description
Collicutt Energy operates in both Canada and in the United States. At Collicutt Energy, we maintain parts and provide excellent customer service, as well as emergency response service, 24 hours a day. Power generation and service are our core business focus.

Collicutt Energy Services Inc

Why Work Here?

Collicutt Energy offers a generous employee benefits package, competitive salary based on experience and a great working environment.

Collicutt Energy operates in both Canada and in the United States. At Collicutt Energy, we maintain parts and provide excellent customer service, as well as emergency response service, 24 hours a day. Power generation and service are our core business focus.

Address

12349 Hawkins Street
Santa Fe Springs, CA
USA