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Bilingual Collection Representative

Collections / Call Center / Law Firm Houston, TX
  • Expired: 12 days ago. Applications are no longer accepted.

Are you a bright professional eager to develop your career within the legal field?

If YES, we have a fantastic opportunity for gifted Customer Service Representatives to join a national law firm with an established reputation of supporting the public sector with collection of delinquent government receivables. Our client company is a leader in providing customized collection programs for the public sector clientele.

Location: SW Houston, TX

Pay Range: $14.00 - $15.00 / hr.

Shift: Monday – Thursday 10:00 AM - 7:00 PM, Friday 8:00 AM - 5:00 PM; every other Saturday 8:00 AM – 12:00 PM

Position Type: Contract – Hire

Competitive benefits, outstanding training program, and development tools to SUPPORT employees in realizing their highest potential.

JOB RESPONSIBILITIES:

  • Collects delinquent accounts by locating and contacting customers; establishing repayment terms and schedules
  • Supports legal action by collecting, analyzing, and summarizing information
  • Protects organization's value by keeping information confidential
  • Avoids legal challenges by complying with legal requirements
  • Attain working knowledge of the client’s processes and requirements and be able to communicate in a professional matter
  • Ability to effectively handle a high volume of calls while maintaining the client’s and firm’s standards
  • All other duties as assigned

EDUCATION/EXPERIENCE:

  • Bilingual - Spanish/English
  • At least 2 years of dynamic customer service or collections experience is preferred
  • High School Diploma or GED is required
  • Ability to successfully overcome objections in a short period of time
  • Strong communication skills and ability to convey information effectively and professionally
  • Must be able to efficiently navigate through multiple systems
  • Well organized in taking and processing payments
  • Punctuality and good attendance is necessary for handling the high volume of calls
  • Ability to work independently and productively without close supervision

Collections / Call Center / Law Firm

Why Work Here?

Competitive benefits, outstanding training program, and development tools to SUPPORT employees in realizing their highest potential.

A national law firm with an established reputation of supporting the public sector with the collection of delinquent government receivables. Our client company is a leader in providing customized collection programs for the public sector clientele.

Address

Houston, TX
USA