We are looking for someone for someone with Bachelor's Degree in Psychology or Mental Health or Social Work Degree is Preferred!!
Schedule Notes: Training is 6 week M-F 8:30 AM - 5 PM After training we will move into the 10:30 AM - 7 PM shift
- Industry: Health care
- Job Title: Intake Care Senior Representative
- Duration: 3 Months (Possibility of extension)
- This is a Members Services role
- Assigns client to appropriate staff member or behavioral health network provider for assessment and counseling.
- Serves as initial contact for clients and their eligible dependents requesting services.
- Responsible for customer service and relevant standards such as telephone response time.
- May make referrals within stated limits.
- Acts as a resource to others on non-routine work.
- Supports and assists with training for employees.
- May provide guidance around procedures and workflows.
- Attendance Policy
- Experience level: 2-4 years.
- Bachelors degree in mental health field or psychology/social work related field required.
- Masters degree in mental health field or psychology/social work related field required.
- (special note: this educational level may be required by some CBH customers as designated specifically within their contracted services).