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Member Service Representative

Collabera Eden Prairie, MN
  • Expired: over a month ago. Applications are no longer accepted.

We are looking for someone for someone with Bachelor's Degree in Psychology or Mental Health or Social Work Degree is Preferred!!

Schedule Notes: Training is 6 week M-F 8:30 AM - 5 PM After training we will move into the 10:30 AM - 7 PM shift

  • Industry: Health care
  • Job Title: Intake Care Senior Representative
  • Duration: 3 Months (Possibility of extension)

Duties:

  • This is a Members Services role
  • Assigns client to appropriate staff member or behavioral health network provider for assessment and counseling.
  • Serves as initial contact for clients and their eligible dependents requesting services.
  • Responsible for customer service and relevant standards such as telephone response time.
  • May make referrals within stated limits.
  • Acts as a resource to others on non-routine work.
  • Supports and assists with training for employees.
  • May provide guidance around procedures and workflows.
  • Attendance Policy

Education:

  • Experience level: 2-4 years.
  • Bachelors degree in mental health field or psychology/social work related field required.
  • Masters degree in mental health field or psychology/social work related field required.
  • (special note: this educational level may be required by some CBH customers as designated specifically within their contracted services).

Collabera

Why Work Here?

Collabera has been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” for 8 consecutive years.

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Address

Eden Prairie, MN
55344 USA

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