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Medical Customer service Representative

Collabera Plano ,TX
  • Posted: over a month ago
  • Full-Time
Job Description
Position Details:
Industry - Healthcare
Location -1640 Dallas Parkway,Plano, TX 75093
Duration - one year
Working Hours - Training hours 8am to 5:30pm CST. After 6wks of training
Pay rate - 16.75/hr without benefits **Looking someone with 1-2 years of experience working in a healthcare indsutry***
**Attendance is Mandatory during 6 weeks of training** Duties:
Receives and enters information gathered via telephone, fax, or internet to create initial Short Term and Long Term Disability claims, Family Medical Leaves, Workers Compensation, or Early Notification Proof of Loss form;
Returning phone calls in the same business day or within one business day
Responding to non-urgent written inquiries within three business days
Responding to urgent inquires within one business day
Maintaining accurate daily phone logs
Receiving no more than two customer complaints per quarter (internal or external). Skills:
1+ years telephone/customer service experience.
Ability to accurately type 25-30 words per minute.
Knowledge of MS Office(word,Excel and Outlook) Education:
High School Diploma 1+ years telephone/customer service experience,customer service ,call center ,bilingual ,claims ,insurance ,healthcare ,medical ,medicare ,medicaid
Company Description
Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Collabera

Why Work Here?

Collabera has been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” for 8 consecutive years.

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Address

Plano, TX
75093 USA

Website

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