Skip to Main Content
← Back to Jobs

Customer Service Representative/Helpdesk Associate

Collabera Lake Mary ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Position Details:
 
Position:           Customer Service Representative
Location:          Lake Mary, FL 32746
Duration:          03 months(Extension Possible)
 
Description
  • The Customer Service Representative answers, evaluates, and prioritizes incoming telephone requests.
  • They will conduct themselves in a professional manner while providing world class customer service and promoting student success.
  • Log and track calls using a ticketing system.
  • Maintain historical records and provide information based upon documented processes.
Requirements: 
  • Excellent Customer Service Focus
  • Excellent Communication Skills
  • Phone Skills
  • Data Entry Skills(35 wpm)
  • Demonstrated ability to navigate Windows 10 operating system
  • Demonstrated ability to navigate and troubleshoot browsers
  • Demonstrated ability to navigate SIS ERP systems
  • Demonstrated ability to navigate remote desktops
  • Demonstrated ability to connect to a VPN
If you have any queries, You can reach me at 973-581-3871.
customer service,customer service representative,client support,IT customer service,servicedesk associate,helpdesk support,helpdesk,technical support,customer support
Company Description
Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Collabera

Why Work Here?

Collabera has been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” for 8 consecutive years.

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Address

Lake Mary, FL
32746 USA

Website