Customer service
Collabera
Beaverton, OR
- Expired: over a month ago. Applications are no longer accepted.
Job DescriptionCompany Description
Position Details:
Client: Fortune 500 (Banking / Financial Giant)
Job Title: Fraud & Claims Operations Representative
Duration: 03 months (With possible Extension)
Location: Hillsboro, OR 97006(Onsite)
Shift: Tue - Sat (08:00AM to 05:00PM)
Pay: $18.50/HR
Job Responsibilities:
- Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions.
- Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area.
- Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses.
- Provide subject matter knowledge and interpretation of procedures to less experienced staff.
- Interact with fraud and claims functional area on a wide range of information as well as with external customers
Required Qualifications:
- 2+ years of Customer Service, Financial Services, Fraud, or Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Collabera
Address
Beaverton, OR
97006
USA
Industry
Business
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