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Customer Service

Collabera Newark ,DE
  • Posted: 15 days ago
  • $23,841 to $38,438 Yearly
  • Full-Time
Job Description
Position Details:
Job Title: Fraud Analyst
Job Location: Newark, DE, 19711
Job Duration: 12 months
Client: Banking
Shift Timing: Regular: Sun, Mon, Thur, Fri 10:30 am - 9 pm OR Sun, Mon, Tue, Wed, Thur 12:30 pm - 9 pm Daily Responsibilities:
The Fraud Analyst reviews customer ATM/debit or credit card accounts for the prevention and detection of possible Fraud.
Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type.
The incumbent will complete inbound ATM/debit or credit card calls and take appropriate action based on transaction characteristics of greater complexity.
Assesses the level of risk and makes decisions which directly impact the customer experience.
Reviews and analyzes accounts and customer situations that may require differentiated treatment or specialized resolution. csr,customer service,fraud,fraudlent,risk,call,calling,resolution,account management
Company Description
Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Collabera

Why Work Here?

Collabera has been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” for 8 consecutive years.

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Address

Newark, DE
19711 USA

Website

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