Job Title: Fraud Analyst
Job Location: Newark, DE, 19711
Job Duration: 12 months
Shift Timing: Regular: Sun, Mon, Thur, Fri 10:30 am - 9 pm OR Sun, Mon, Tue, Wed, Thur 12:30 pm - 9 pm Daily Responsibilities:
The Fraud Analyst reviews customer ATM/debit or credit card accounts for the prevention and detection of possible Fraud.
Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type.
The incumbent will complete inbound ATM/debit or credit card calls and take appropriate action based on transaction characteristics of greater complexity.
Assesses the level of risk and makes decisions which directly impact the customer experience.
Reviews and analyzes accounts and customer situations that may require differentiated treatment or specialized resolution. csr,customer service,fraud,fraudlent,risk,call,calling,resolution,account management