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Customer Service Representative

Collabera Tampa, FL
  • Expired: over a month ago. Applications are no longer accepted.

Job Description:

  • Supports our Branch Office partners with opening and maintenance of various retail brokerage accounts
  • Guiding Branch Office partners step-by-step through how to open new accounts and perform routine account maintenance

Required Skills:

  • Proven experience verbally delivering complex information clearly, concisely and understandable to the client / recipient, while quickly establishing trust and exuding positivity and confidence
  • Must possess the skills to navigate between multiple screens and keep the client/recipient fully engaged, while quickly and accurately typing relevant notes and information
  • Must have experience gathering, absorbing and using facts/information to make effective and timely decisions
  • Demonstrated ability to quickly learn, adapt and become highly efficient on new and/or changing systems, applications, policies and procedures
  • Proven experience with effectively proofreading, editing and/or quickly identifying errors, while understanding the cause of the error and taking action to implement sustainable solutions

Desired Skills:

  • Banking and / or brokerage experience
  • Inbound call center experience
  • Proficient with Microsoft Word, Excel and PowerPoint
  • College degree is preferred
  • Will consider candidates with a high school diploma and extensive call center experience

Collabera

Why Work Here?

Collabera has been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” for 8 consecutive years.

Not only is Collabera committed to meeting and exceeding our customer’s needs, but we also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. We offer an enriching experience that promotes career growth and lifelong learning for our employees. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as one of the “Best Staffing Firms to Work For” since 2012 – eight consecutive years in a row. Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed services and direct placement services to Fortune 500 corporations across the globe.

Address

1000 Century Park Dr, Tampa FL 33607
Tampa, FL
33607 USA

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